Front Desk Receptionist

2 weeks ago

Lombard, United States Lexington Square of Lombard Full time

We Celebrate Life With Everyone In Our Community of Care Providing Compassionate and Individualized Experiences. We are looking for an energetic engaging individual providing the upmost customer service.

**Responsible to**:Executive Director. Communicates with all necessary team members.

**Qualifications**:

- Clear background check
- Two step TB test on file
- Strong time management and problem solving skills
- Excellent Customer service
- Knowledge of computers and phones
- Must be able to read, speak, and understand English language.

**Physical Requirements**:

- Visual/hearing ability sufficient to comprehend written/verbal communication.
- Ability to perform tasks involving physical activity, which may include moderatelifting and extensive bending and standing.
- Ability to maintain professional behavior at all times.

**Position Expectations**:

- Every employee in the Lexington Network must adhere to and uphold the standards set forth in our culture contract. Our common purpose, quality standards and behavioral expectations are what set us apart from other organizations. Every interaction must be approached using the ICARE expected behaviors so that every employee and resident will be treated with respect.
- The responsibility of the Building Security is to secure the building and grounds at all times in order to give the Residents of Lexington a complete sense of security

**Position Responsibilities**:
**Daily Duties**:

- Answering multi line phone system
- Engage with Residents, Guests, Staff and Visitors
- Making a positive first impression
- Complete work order request made by Residents, Family, Guest and Staff
- Respond to Emergency Call System by engaging staff
- Responsible for Staffing Schedules for the Front Desk Staff
- Assist Executive DIrector completing monthly billing
- Responsible for scheduling transportation for Resident with staff bus driver
- Maintain software systems
- Assisting other team members when necessary
- All other duties as assigned

**Miscellaneous Duties**:

- Order and maintain supply orders all departments, inventory of supplies etc
- Greet all Guest, Visitors, Resident and Staff members
- All other duties as assigned

Pay: From $15.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

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