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Housing Care Manager Calaim
4 months ago
**Housing Care Manager CalAIM**
***
The Housing Care Manager, as a member of the St. John’s Community Supports Housing Program (CS) team, works closely with Medi-Cal members who are enrolled in the CS Program to provide homeless and housing support services. The Housing Care Manager provides Housing Navigation services that include: client advocacy, case management, benefit establishment, linkage to mental health/substance abuse services, linkage to stable housing and all other supportive services as needed. In addition, the Housing Care Manager provides Tenancy Services with a goal of maintaining safe and stable tenancy once housing is secured. The position will use evidence-based practice models such as Trauma-Informed Care and Motivational Interviewing, along with Harm Reduction and Housing First principles.
**Benefits**:
- Free Medical, Dental, and Vision Plans
- 13 Paid Holidays and PTO
- 403(b) Retirement Match
- Life Insurance, EAP
- Tuition Reimbursement
- SEIU Union
- Flexible Spending Account
- Succession Plans and Internal Growth Opportunities
**Qualifications/Licensure**:
- Bachelor's degree or higher;
- Familiar with resources that support stable housing, such as Veteran Services, Rapid Rehousing, and Section 8;
- 2 years of experience within social services and/or public health;
- Experience working in underserved communities, such as undocumented individuals, unaccompanied minors, LGBTQIA+ populations, communities of color, people experiencing homelessness, substance abuse, an/or serious mental illness;
- Valid CA Driver's License and vehicle required for work-related travel to difference clinic sites and housing sites; and
- Bilingual in English and Spanish (read, write, speak) [**_strongly preferred_**]
**Essential Duties and Responsibilities**:
- The Housing Care Manager will deliver Housing Navigation services to Medi-Cal members prior to successful tenancy which include:
- Completing a Housing Assessment that identifies the member's preferences and barriers related to housing.
- Developing an Individualized Housing Support Plan (based on the Housing Assessment) that addresses identified barriers, short
- and long-term housing goals, and identifies when other services may be required to meet housing goals.
- Identifying and securing available resources to assist with subsidizing rent (such as Section 8, state, and local housing assistance programs) and matching available rental subsidy resources to members.
- If included in the Individualized Housing Support Plan, identifying and securing resources to cover expenses, such as security deposit, moving costs, adaptive aids, environmental modifications, moving costs, and other one-time expenses.
- Communicating and advocating on behalf of the members with landlords.
- Establishing procedures and contacts to retain housing.
- Identifying, coordinating, securing, or funding non-emergency, non-medical transportation to assist members’ mobility to ensure reasonable accommodations and access to housing options prior to transition and on move-in day.
- Review program participant files and ensure that all program records and resident documentation are maintained as required.
- Perform other duties as needed to help effectively operate the program.
- The Housing Care Manager will deliver Tenancy Services to Medi-Cal members once housing is secured which include:
- Providing early identification and intervention for behaviors that may jeopardize housing, such as late rental payment, hoarding, substance use, among other lease violations.
- Education and training on the role, rights, and responsibilities of the tenant-landlord relationship.
- Coaching on developing and maintaining key relationships with landlords/property managers with a goal of fostering successful tenancy.
- Coordination with the landlord and case management provider to address identified issues that could impact tenancy.
- Assistance in resolving disputes with landlords and/or neighbors to reduce risk of eviction or other adverse action, including developing a repayment plan or identifying funding in situations in which the member owes unpaid rent or payment for damage to the unit.
- Assistance with the annual housing recertification process.
- Coordinating with the members to review, update and modify their Individualized Housing Support Plan on a regular basis to reflect current needs and address existing or recurring housing retention barriers.
- Continuing assistance with lease compliance, including ongoing support with activities related to household management.
- Other prevention and early intervention services that are activated when housing is jeopardized (_e.g._, assisting with reasonable accommodation requests that were not initially required upon move-in).
- Providing independent living and life skills including assistance with and training on budgeting, including financial literacy and connection to community resources.
- Supervisory Responsibilities
- ** Th
