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Small Engine Repair Associate

3 months ago

Lake Mills, United States ACE Hardware Full time

**SUMMARY**

The Small Engine Repair Associate is responsible for the overall operation and success of the small engine/ lawnmower repair department.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**
- Diagnose, adjust, repair or overhaul small engines used in lawnmowers, chainsaws, and related equipment
- Able to drive 34 ton truck and 16 trailer on a regular basis
- Pick up and drop off of customers equipment in a neat and professional manner
- Work within company programs, policies and procedures
- Promote and support established programs
- Communicate with and receive product from approved vendors
- Operate a forklift
- Follows safety policies and procedures; is a safety role model
- Other duties assigned
- During slow or off-season technician will be asked to work in one of our ACE Hardware retail locations. This would be temporary if at all and determined by work load

**KEY ATTRIBUTES**
- Small engine and riding mower repair knowledge
- New mower setup/PDI and warranty repair knowledge
- Computer knowledge, with focus on online parts lookup and warranty submission
- Ability to communicate well with manufacturer technical support helplines
- Problem solving skills
- Passion for what they do
- Self-motivated
- Ability to prioritize and multi-task
- Detail oriented
- Ability to work in a fast paced environment with limited supervision

**SUPERVISORY RESPONSIBILITIES**
- This position has no supervisory responsibilities

**EDUCATION and/or EXPERIENCE**
- High school diploma or general education degree (GED);
- One to three months related experience and/or training;
- Or equivalent combination of education and experience.

**LANGUAGE SKILLS**
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write warranty claims and service tickets.
- Ability to effectively present information and respond to questions from managers, customers, and the general public.

**MATHEMATICAL SKILLS**
- Basic math concepts such as addition, subtraction, division, multiplication.

**CERTIFICATES, LICENSES, REGISTRATIONS**
- Valid Drivers License

**RECOMMENDED EQUIPMENT**
- Slip resistant shoes with closed toe and heel
- Uniform per store policy
- Basic power and hand tools
- Sharpening Tools

**PHYSICAL DEMANDS**

**Regularly (Over 2/3 of the time)**
- Stand
- Walk
- Use hands to finger, handle, or feel
- Reach with hands and arms
- Stoop
- Kneel
- Crouch
- Lift and/or move up to 50 pounds

**Frequently (Between 1/3 to 2/3 of the time)**
- Overhead lifting
- Climb
- Balance
- Communicate with associates and customers
- Occasionally (Less than 1/3 of the time)
- Sit
- Crawl
- Smell
- Lift and/or move up to 100 pounds

**Vision**
- Close
- Distance
- Peripheral
- Depth perception
- Ability to adjust focus
- Ability to distinguish colors

**WORK ENVIRONMENT**

**Frequently**
- Exposure to moving mechanical parts

**Occasionally**
- Exposure to wet and/or humid conditions
- Risk of electrical shock
- Chemicals while cleaning

**Noise Level**
- Moderate to High depending on equipment being used
- **Niemann Foods Management retains the discretion to add to or change the position requirements at any time._
- **Position requirements may vary by store location_

Brand: ACE Hardware

Address: 142 E. Tyranena Park Road Lake Mills, WI - 53551

Property Description: 659 Ace Hardware

Property Number: 659