Billing Supervisor
2 months ago
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The Billing Supervisor is responsible for supervision of billing specialists and billing representatives. This role will supervise daily operations of accounts receivable, premium cash receipts/disbursements and collections. Additionally, this role will assist with distribution of accounting operations financial data and statistics to senior management and external sources.
**PRINCIPAL DUTIES AND RESPONSIBILITIES**
- Supervise premium accounts receivable, premium accounts payable, premium collections and billing staff.
- Supervise prompt processing of lockbox activity including suspense and unidentified payment activity and collections.
- Perform Duck Creek billing administrator functions for premium receipts and disbursements and pay plan changes.
- Assist in maintaining accounting policy and procedures and Billing System training materials that comply with California FAIR Plan practices.
- Assist with daily and month-end close processes as needed.
- Handle and resolve escalated billing and accounts receivable matters promptly
- Supervise Premium Collections and report to management on resolution of pending accounts and write-offs.
- Assist in the evaluation of accounting processes and improvements to streamline processes.
- Assist in various projects including implementation and testing of new business processes.
- Assist management and Product team to recommend and implement new pay plans, including applicable fees, or changes to existing pay plans and/or fees as needed.
- Assist with preparation of financial audit requests.
- Liaise with bank personnel concerning cash transactions and government agencies in matters of other inquiries.
- Supervise and develop accounting staff. Provide direction and guidance to staff to accomplish team goals.
- Responsible for annual reviews, counseling, coaching, and training of Billing staff.
**EDUCATION AND EXPERIENCE**
- Bachelor’s degree in accounting or business administration or equivalent.
- 2 to 4 years of relevant accounting experience.
- Minimum 2 years of supervisory level experience.
- Proficient to advanced Microsoft Excel and Word skills.
- Strong organizational skills, attention to detail, ability to prioritize and meet deadlines.
- Exhibit excellent oral and written communication skills.
- Knowledge of Duck Creek Billing System or exposure to Insurance systems a plus.
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