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Security Operations Officer

4 months ago

Chandler, United States Allied Universal® Full time

Security Operations Officer

**Overview**:
Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions

**Start Your Career With A Growing Company Today**

**Full time security professionals needed for Data Operations Site**
- **Pay Rate: $23. 00 / hour**:

- **We offer flexible pay options like DailyPay and weekly pay**:

- **Uniforms and equipment provided at no cost**:

- **Permanent, Full Time, Excellent Benefits, Career Progression**

**RESPONSIBILITIES**:

- Answer, evaluate, and prioritize incoming telephone and radio calls
- Communicate effectively with on-site security personnel to properly resolve incidents
- Provide pre-arrival emergency or medical instructions to local law enforcement or fire personnel
- Monitor fire/life/safety alarms to determine the necessary level of response
- Escalate and coordinate incidents to the site supervisor
- Maintain the confidentiality of policy and procedure documentation, emergency response and notification information, and administrative and database materials
- Become conversant with emergency procedures and evacuation procedures for data center
- Identify suspicious criminal activity and ensure an effective response from local law enforcement, and corporate management
- Operate and monitor internal and external surveillance cameras and state of the art surveillance programs for data center
- Ensure all components of the Security Operations Center surveillance equipment are operating according to expected standards and protocols
- Maintain an effective video management system in accordance with expected standards and protocols. Effectively maneuver multiple surveillance cameras to obtain a better understanding of a situation, document events and assist with an investigation regarding suspicious activity, property damage, acts of violence, etc.

**QUALIFICATIONS**:

- High School diploma or equivalent or minimum of five (5) years of work experience
- Must possess, or be able to obtain, Cardiopulmonary Resuscitation (CPR) certification within 60 days of assignment (training is provided on-site)
- Post hire, must complete required monthly training and successfully pass the new hire training program
- Possess aptitude to learn and the willingness to progress
- Proficient in computers and productivity software
- Ability to monitor surveillance and alarm response systems
- Excellent oral and written interpersonal communication skills; customer-service oriented
- Capacity to multi-task, to work under pressure, and to think through a problem before making a decision

**PREFERRED QUALIFICATIONS**:

- Customer service experience
- Prior dispatch or protective service experience

**BENEFITS**:

- Medical, dental, vision, basic life, AD&D, and disability insurance
- Seven holidays annually paid at time and a half, if worked
- 40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.

**Closing**:
**Requisition ID**: 2024-1197973