Store Administrative Assistant

2 weeks ago

Northbrook, United States Scandinavian Designs - Dania Furniture Full time

**Store Administrative Assistant**

**Position**: Hourly/Non-Exempt

**Job Type**: Full-time

Location: 1001 Skokie Blvd, Northbrook, IL 60062
- The Store Administrative Assistant is a supervisory role that is crucial to the successful operation of a retail store and to delivering exemplary customer service to our customers. In addition to operational tasks, the Store Administrative Assistant is a vital member of the store’s management team, who works on the showroom floor in a customer-facing, leadership position involving daily interaction with customers, team members and vendors. This role spans a wide range of tasks from customer service, both internal and external; human resources administration, sales reporting, general administration, record keeping and sales floor supervision. The Store Administrative Assistant utilizes strong problem-solving and organizational skills, attention to detail, and follow-through in the carrying out of their duties. The Store Administrative Assistant serves as the store point person and liaison to the HQ Accounting and Human Resources teams.

**What You Will Do**
- Greet our clients & customers and answer our phones in a prompt, professional and polite manner as part of our team.
- Provide leadership to salesfloor and store team and act as “manager on duty” with delegated authority in the absence of other higher-level management team members.
- Be a keyholder of the store and have all necessary access codes to successfully execute opening and closing procedures and securing the premises at closing.
- Follow up with Sales Associates regarding old open orders and old balances on aging report.
- Process sales transactions, service orders and refunds accurately, promptly and with high-level organization skills, and approach.
- Show a team approach with open and honest in communication, supporting colleagues and customers, tagging merchandise, maintaining displays, keeping the showroom and backroom clean and tidy and ready to jump in for showroom changes.
- Understand and adhere to our company policy, procedures and be proficient enough to help store staff with questions on policy and procedures. This includes and is not limited to:

- Processing biweekly payroll.
- Ensuring compliance with company policy and local, state and federal laws.
- Keeping accurate payroll, PTO and absence records for each team member.
- Support the store’s recruiting, onboarding process, store orientation, clocking system, medical benefits and performance management documents.
- Supporting a safe work environment and coordinate store Safety Committee, Safety Training, Incident, Workers Comp and injury reports.
- Partner closely with the Accounting and Finance team on:

- Reconciling the Daily Transaction Listing and other daily, weekly and monthly reports.
- Balancing daily cash and other media receipts.
- Bank deposits, ensure the store has enough change and sales auditing.
- General accounting, general administration, record-keeping, processing financing paperwork including monthly journal entries, taxes and accounts payable.
- Print and process vendor checks and stock checks.
- Manage store supplies within assigned budget.
- Work with Sales Associates to ensure the prompt collection of bad debt
- Perform other duties or special projects when assigned.

**Who You Are**
- Love retail, helping customers and colleagues, very organized and enjoy being detail oriented.
- Prior supervisory experience preferred and someone who works with others to achieve goals, wants to work productively as a team to create an honest, fair and ethical working environment.
- Enjoy problem solving, naturally curious, can work under pressure with customer, HQ teams and colleagues.
- Familiar with general accounting principles and standards, general administrative duties, light bookkeeping and able to read and understand work orders, shipping and receiving paperwork.
- Fine with 10-key, computer skills, MS Office, HRIS software, CRM, Social Media platforms, accounting systems and software and strong written and verbal communication skills for addressing customers and colleagues.
- A valid driver’s license is preferred.
- This job operates in a retail store and office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, filing cabinets and fax machines.
- Prolonged standing and sitting, walking in store and warehouse and some lifting, pushing and pulling of furniture up to 25lbs unassisted.
- Working hours will include weekends and holidays and will require flexibility.
- Our positions require successfully completing the pre-employment background check and signing a nondisclosure agreement.

**Education**: High School diploma or equivalent GED, +2 year’s work experience in a related field for administration and or retail administration preferred.

**Scandinavian Designs - Dania Furniture Offers**:

- Benefits available for Full-time Associates* includ

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