Sales Associate

3 weeks ago

Gilbert, United States Johnson & Johnson Full time

Johnson & Johnson is recruiting for Sales Associate for Depuy located in Gilbert, AZ Mesa, AZ, Chandler, AZ

Trauma: DePuy Synthes Trauma offers a comprehensive portfolio of trauma care solutions for the treatment of the most simple to the most complex trauma injuries using traditional and mínimally invasive techniques.

The overall responsibilities of the Sales Associate position include providing clinical and customer support in hospitals and procedures, while ensuring customer service, sales logistics, technical expertise, and product knowledge of the highest order/level. Sales Associates also support sales objectives, cover cases, and maintain/handle surgeon and account relationships within a geographic territory - and may offer/sell the breadth of portfolio, services, and solutions for assigned accounts.

Key Responsibilities:

- Guide and assist surgeons in the operating room through their clinical and product knowledge. Use product knowledge to present, demonstrate, and ensure accurate utilization of DePuy Synthes products
- Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays; Provide Operating Room and Sterile Processing Department consultation
- Troubleshoot and provide other technical assistance; handle customer requests, effectively lead hospital billing, build/close purchase orders
- Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels. Prepare sales reports and documents as the need arises
- Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability. Ensure all promotional materials are maintained in a presentable manner. Ensure DePuy Synthes Services and offering meet the highest quality standards.
- Focus on customer satisfaction and retention; and improving the customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions. Differentiate DPS’s products versus competition by providing the customer unique insights.

**Qualifications**:
**Education & Experience**:

- Bachelor’s Degree or
- Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience or
- Minimum of 4 years of professional and/or related experience or
- Recently transitioned from Active Military Duty

**Other**:

- The ability to work in a lab/operating room environment.
- A valid driver's license issued in the United States
- Ability to travel which may include weekend and/or overnight travel.
- Residence in or ability to relocate to the posted territory.
- Strong interpersonal communication, influencing, critical thinking and problem solving skills required.
- Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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