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Service Advisor

4 months ago


Watertown, United States Watertown Mitsubishi Full time

**About us**

Watertown Mitsubishi is a newly opened New and Used Car Dealership.

We are professional, agile and customer-centric.

Our work environment includes:

- Modern office setting
- Relaxed atmosphere
- Safe ans inclusive work environment

**Responsibilities**:

- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document them
- Perform vehicle inspections and recommend necessary repairs or maintenance
- Provide estimates for repairs and communicate them to customers
- Upsell additional services or products to customers
- Coordinate with technicians to ensure timely completion of repairs
- Maintain accurate records of customer interactions and transactions

**Experience**:

- Experience in automotive diagnostics
- Knowledge of automotive service procedures
- Previous experience in a dealership or automotive service environment
- Familiarity with service writing
- Strong mechanical aptitude and understanding of vehicle systems

**Skills**:

- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving and decision-making abilities
- Attention to detail and accuracy in documentation
- Proficient in cash handling and basic math calculations

Pay: $40,000.00 - $50,000.00 per year

**Benefits**:

- Employee discount

Day range:

- Monday to Friday

Shift:

- 8 hour shift

**Experience**:

- service: 2 years (required)

Work Location: In person