Education and Learning Services Associate
1 month ago
**What You Will Do**
- Serve in a customer service role to support association members, volunteers and speakers
- Support speaker, reviewer and volunteer training as needed to ensure that the educational goals are met in developing programs
- Manage program-specific invoicing (speaker honoraria or expense reimbursement)
- Assist in the production of online training opportunities via eLearning courses, podcasts, webcasts, virtual events and live capture at meetings
- Project administration including capturing meeting minutes, processing session evaluations (tabulation and basic analysis), providing customer service and overall client stewardship
**This Role Might Be for You If**
- You have a passion for continuing education, learning virtual education delivery, professional development and certification
- You are motivated by a fast-paced, multi-client environment
- You are flexible and adaptable, and enjoy diversity in your work
- You want to work alongside driven, supportive and caring colleagues
- You possess excellent written and verbal communication skills
- You are detail-oriented with a strong proficiency in time management and organizational skills in handling multiple concurrent tasks
- You have the ability to travel 10-15% to attend educational events and client meetings
**Basic Qualifications**
- Bachelor's degree or equivalent experience
- 0-1 year of relevant professional experience
**Preferred Qualifications**
- Relevant internship experience or employment is highly preferred
- Experience in the association space is highly preferred
- Experience organizing and setting up meetings (conference calls, online, in person) is a plus
- Database management experience is a plus
- Proficiency with basic computer programming, including the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
**Where Do You Fit?**
Whether you are just beginning your career or are a mid
- or senior-level professional, working at Smithbucklin will offer you countless opportunities to develop transferrable skills, acquire meaningful knowledge and gain rich experiences at an accelerated pace. By working collaboratively with smart, ambitious, multi-talented, genuine and hardworking colleagues, you will build meaningful, deep and enduring relationships that will serve you well throughout your career, regardless of your chosen path. In addition, as a 100 percent employee-owned company, Smithbucklin offers all of our people - regardless of position or compensation - an equal chance to experience the fulfillment and reap the benefits of ownership. As owners, our employees control the destiny of Smithbucklin and are unified in the goal of building a great, enduring company.
**Equal Employment Opportunity**
**_ Smithbucklin will not sponsor applicants for work visas and as a precondition of employment, you must be authorized to work in the United States permanently._
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