Documents & Regulatory Compliance Associate

7 days ago

Ada, United States American International Foods, Inc. Full time

_**Onsite Required**_
- **JOB SUMMARY**:_

The Primary responsibility of this position is to assist our Regulatory and Compliance function with document management, data entry, filing and communicating to customers requiring Regulatory Documentation. You will communicate and coordinate daily with internal departments such as Sales, Purchasing, and Accounting.
- **JOB RESPONSIBILITIES**:_
- Assist the Regulatory and Compliance department function with document management, data entry, filing and communicating to customers requiring Regulatory Documentation
- Developing and achieving performance goals and objectives to achieve customer promise expectations.
- Support sales professionals and maintain every aspect of customer accounts and fulfillment.
- Coordinate special Document requests and assist Purchasing, Sales & Accounting Department with vendor processes.
- Identifying and eliminating root cause barriers to accuracy, productivity, and quality.
- Effectively build productive working relationships with peers, leadership, and other departments.
- Daily communication and coordination with internal departments such as Sales, Purchasing, Imports, and Accounting.
- Maintain an appropriate sense of urgency around resolving customer needs.
- Following department SOP’s and use other important internal/external forms and documents; potential recommendations for SOP updates and cross-training with peers.
- Upload COAs into the system, request order pickup.
- Request documents from vendors and forward to customers upon request. Assist with managing expired information.
- Other duties as required by the business.
- **JOB REQUIREMENTS**:_
- 1+ years of Customer Service and/or Logistics and/or Order Processing and/or Purchasing.
- Degree in Business Administration, Marketing, Supply Chain or similar field preferred.
- Food, logistics, transportation, or manufacturing industry experience.
- Previous experience with QuickBooks (or similar) and Microsoft Office. Preferred experience with Customer Relationship Management (CRM), Warehouse Management Systems (WMS), Enterprise Resource Planning (ERP), or Accounting software.
- Excellent written and verbal communication skills. Customer Service Attitude and commitment to serving our customers.
- Team spirit and motivation for problems-solving is required. Ability to multi-task.
- Bilingual English/Spanish is preferred.
- **Perks & Benefits**_
- Health Insurance ( HSA & HMO )
- Dental & Vision Insurance
- PTO
- 401K w/ 4% match
- Profit Sharing
- Bonus program
- Be Apart Fast Growing Company
- **WHO IS AMERICAN INTERNATIONAL FOODS**_

We are a team of passionate hustlers that pride ourselves in solving critical needs and providing tremendous value to our customer base. Our mission statement is to “Perpetually create an unsurpassed value in the ingredient distribution business.” Headquartered in West Michigan, we leverage our deep relationships with food ingredient producers around the world to provide the highest quality materials to food and beverage manufactures.
- **OUR INDUSTRY**_

Food is a powerful medium. It’s daily, it’s family, it’s cultural, it’s passionate, it’s ever evolving, it’s our connection to earth, and it’s a connection to spirit and a higher power. In the presence of food we have birthdays, first dates, weddings, family discussions, celebrations, we conduct business lunches, and we go out to share beverages with friends. There is not a more impactful and connected industry than this.'
- **OFFICE LOCATION**_

Our one-of-a-kind facility is located in Ada, Michigan on the banks of the Grand River. We sit right off from Fulton Street East in a beautifully restored barn, with a recent silo addition for additional office space. Our unique facility strips away the “institutional” feel to provide a comfortable and distinctive office space.

Pay: $40,000.00 - $45,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to Relocate:

- Ada, MI 49301: Relocate before starting work (required)

Work Location: In person

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