HRms Functional Support Analyst

2 weeks ago

Hampton, United States Quantum Strides LLC Full time

About the job **HRMS FUNCTIONAL SUPPORT ANALYST**

Individual must be well versed in functional aspects of core HRMS modules with insight into technical aspects.

Individual must be able to define requirements based on current functionality and SME knowledge, as well as be able to map requirements to test scripts and validate not only documented requirements but validate current and future functionality against identified business processes and test scenarios. Expertise in working closely with technical resources to map functional design to technical design is required.

**Essential Duties and Responsibilities**:
(Duties listed are neither intended to be all inclusive nor to limit duties that might reasonably be assigned.)
- Provide daily user support and troubleshooting of issues.
- Functional liaison with technical team for issues or enhancements needing IT support. Including working with users to provide applicable functional specifications and system testing of IT fixes and enhancements.
- Assist users with utilizing additional delivered functionality.
- Assist with leading requirement analysis sessions to gather key business objectives.
- Provide power user support in creation of advanced reports for team shared use.
- Assist functional users in performing configuration changes, testing, training and business process documentation as needed.
- Provide continuous mentoring and knowledge transfer to functional users.
- Manage records created and received in compliance with the client's Records Management Policy and Procedures.
- Responsible for maintaining a general awareness of client’s EMS
- Responsible for handling all related job responsibilities in accordance to client’s Environmental Policy, relevant EMS Standard Operating Procedures, and Emergency Management Plan
- Perform other functional analyst support duties as needed.

**Required Knowledge, Abilities and Skills essential to Job Functions**:

- Proven experience as HRMS Functional Support analyst in the implementation of a HRMS ERP systems.
- Exemplified advanced knowledge in understanding of business requirements, processes and implementation approaches for three or more of the following HRMS core modules: Workforce Management, Benefits Admin, Payroll, Recruiting or Absence Management.
- Experience with configuring Workflow approvals.
- Must be able to QA test development work and work with the technical development team to ensure customer requirements are met.
- Advanced knowledge of HR business practices, work flow analysis, business systems design, and process re-engineering.
- Proven experience in requirement gathering, fit/gap analysis, documenting design, test planning, test scripts etc....
- Accountable and strong rapport with technical counterpart and user community.
- Willing to provide leadership in the development of functional skills in others through active knowledge sharing.
- Technical proficiency in developing user reports with HRMS ERP systems.
- Technical proficiency with SQL for reviewing data, troubleshooting and testing/validating source system data.
- Demonstrated ability to handle multiple priorities effectively and efficiently.
- Demonstrated skill in verbal and written communications.
- Excellent issue resolution (problem diagnosis), analytical and troubleshooting skills.
- Demonstrated commitment to and understanding of best practices in quality customer service.

**Required Software Knowledge and Skills Essential to Job Functions**:
**Software Applications**:
Advanced knowledge of MS Office products (with particular emphasis on Excel, Project, and Visio (or other flowcharting software)).

**Qualifications**:
**Training and/or Education**:
BA/ BS degree in Business Administration or Management Information Systems or closely related field or the equivalent combination of education and experience required.

**Required Experience**:

- 6 + years proven ERP system implementation / upgrade experience.
- 2+ full HRMS Software Development Life Cycle (SDLC) implementations
- Worked as HRMS Functional Lead 2+ implementation and/or upgrade projects.

Nice to Have:
Experience working with a Transit agency.

Public Sector experience.

**Licenses or Certificates**:
Virginia Driver’s License

**Special Requirements**:
This position is classified as essential personnel.

**FLSA Status**:
Exempt

**Physical Demands**:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work requires high-speed operation of keyboard devices. Also requires lifting and transferring of computer equipment as needed.

**Unusual Demands**:
The work environment characteristics described here are representative of those an employee

encounters while performing the essential functions of this job. Reasonable accommodations may be made to

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