Customer Service Representative

6 days ago


Quakertown, United States DHL Full time

**DHL Supply Chain is Hiring**

At DHL, you will play a part in one of the world’s most essential industries. As the world’s leading contract logistics provider, we believe in doing the right thing, growing together, and delivering the difference. At DHL, you have a voice that matters and can make an impact that lasts. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.
- ** Position**:Customer Service Representative**:

- ** Shift**:Monday
- Friday 2pm-10:30pm**:

- ** Pay**:$20** per hour with a $1 differential.**:

- ** Additional Incentives**: All full-time employees are eligible to qualify for quarterly attendance bonuses**
- Base pay of $ 20.00 per hour and opportunity for monthly bonus
- Full-time position only, schedule will be Monday-Friday 2pm - 10:30p
- Must be organized and able to prioritize tasks based on the needs of the business and redirect as needed.
- Proficiency in Excel, Word, Outlook, and Google Apps. Must have the ability to learn additional WMS systems

Be part of the world’s largest logistics company **DHL Supply Chain has** **been certified as a Great Place to Work® and Top Employer in the US for the 3**rd** year in a row**
- AFFORDABLE medical, dental, and vision coverages offered on your 30th day
- Paid vacation and holidays
- 401(k) with generous company match
- Tuition reimbursement program
- Excellent training and career advancement opportunities

**_
Grow your skills. Shape your world.
- **

**Role Purpose**:
Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.

**Key Accountabilities**:

- Resolve product or service problems: clarify the customers complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
- Maintain customer records and update account information.
- Maintain financial accounts by processing customer adjustments.
- Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management.
- Perform other duties as assigned.

**Required Education and Experience**:

- High School Diploma or Equivalent
- 0-12 months of system, data entry or reporting experience
- 0-12 months of warehouse experience, preferred

Our Organization is an equal opportunity employer.

Brand: DHL

Address: 3000 AM Drive Quakertown, PA - 18951

Property Description: 3477 - Quakertown PA NERC

Property Number: 3477



  • Quakertown, United States Caliber Collision Full time

    **JOB SUMMARY** **Caliber Collision** has an immediate job opening for a **Customer Service Representative **to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests when...


  • Quakertown, United States Caliber Collision Full time

    **JOB SUMMARY** **Caliber Collision** has an immediate job opening for a **Customer Service Representative **to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests when...


  • Quakertown, Pennsylvania, United States DPDHL Full time

    DHL Supply Chain is HiringAt DHL, you will play a part in one of the world's most essential industries. As the world's leading contract logistics provider, we believe in doing the right thing, growing together, and delivering the difference. At DHL, you have a voice that matters and can make an impact that lasts. There has never been a better time to join...


  • Quakertown, United States Raymour and Flanigan Full time

    **Who we are**: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most...


  • Quakertown, United States QNB Bank Full time

    FUNCTION: The Customer Service Center Representative is responsible for providing exemplary customer service to incoming callers through various delivery channels, including the telephone and internet. GENERAL DUTIES AND RESPONSIBILITIES: Models Q2 Service and Sales programs with creativity and energy such that goals are achieved, and quality standards are...


  • Quakertown, United States QNB Bank Full time

    Job DescriptionJob DescriptionFUNCTION:The Customer Service Center Representative is responsible for providing exemplary customer service to incoming callers through various delivery channels, including the telephone and internet.GENERAL DUTIES AND RESPONSIBILITIES:Models Q2 Service and Sales programs with creativity and energy such that goals are achieved,...


  • Quakertown, United States QNB Bank Full time

    Job DescriptionJob DescriptionJOB SUMMARY:As a CSC Customer Service Representative I, you will serve as the first point of contact for customers seeking assistance with their banking inquiries and concerns. Your primary responsibility is to provide exceptional customer service by addressing their questions, resolving issues, and promoting bank products and...


  • Quakertown, United States QNB Bank Full time

    Job DescriptionJob DescriptionGENERAL DUTIES AND RESPONSIBILITIES:Models Q2 Service and Sales programs with creativity and energy such that goals are achieved and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate.Builds customer relationships by being accountable for representing QNB to the...


  • Quakertown, United States QNB Bank Full time

    Job DescriptionJob DescriptionGENERAL DUTIES AND RESPONSIBILITIES:Models Q2 Service and Sales programs with creativity and energy such that goals are achieved and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate.Builds customer relationships by being accountable for representing QNB to the...

  • Customer Service

    1 month ago


    Quakertown, United States NYP Corp Full time

    Job DescriptionJob DescriptionCUSTOMER SERVICE/SALES SUPPORT REPRESENTATIVE GENERALSUMMARYThe CUSTOMER SERVICE/SALES SUPPORT REPRESENTATIVE is responsible for performing administrative tasks to support the sales team and help them to gain and keep customers. They will act as a liaison, provide product/services information, answer questions, and resolve any...


  • Quakertown, United States DEXIS Full time

    Operating Company: DEXIS Location: Quakertown,PA,US Date Posted: May 9, 2024 Req Number: R5019714 **DEXIS** is looking for individuals who work their best, help others, and commit to helping us improve our customer lives and celebrate the difference in others. **Who is DEXIS and why should you join the team?** We are the leading manufacturer and...


  • Quakertown, United States DEXIS Full time

    Operating Company: DEXIS Location: Quakertown,PA,US Date Posted: April 15, 2024 Req Number: R5019384 **Job Requirements**: Excellent written and verbal communication skills are needed as well as proficient in MS Word and Excel. Excellence in accuracy and attention to detail. Strong problem-solving and decision-making skills with the ability to handle a...


  • Quakertown, United States ORE, Inc. Full time

    Job DescriptionJob DescriptionOutside Sales Representative Job ExpectationORE is looking to hire an enthusiastic and driven outside sales representative to generate leads and drive sales to meet established sales goals and customer expectations of an Outstanding Rental Experience.In order to be successful in this role, you will need to have a deep...


  • Quakertown, United States ORE, Inc. Full time

    Job DescriptionJob DescriptionOutside Sales Representative Job ExpectationORE is looking to hire an enthusiastic and driven outside sales representative to generate leads and drive sales to meet established sales goals and customer expectations of an Outstanding Rental Experience.In order to be successful in this role, you will need to have a deep...


  • Quakertown, United States ORE, Inc. Full time

    Job DescriptionJob DescriptionOutside Sales Representative Job ExpectationORE is looking to hire an enthusiastic and driven outside sales representative to generate leads and drive sales to meet established sales goals and customer expectations of an Outstanding Rental Experience.In order to be successful in this role, you will need to have a deep...


  • Quakertown, United States ORE, Inc. Full time

    Job DescriptionJob DescriptionOutside Sales Representative Job ExpectationORE is looking to hire an enthusiastic and driven outside sales representative to generate leads and drive sales to meet established sales goals and customer expectations of an Outstanding Rental Experience.In order to be successful in this role, you will need to have a deep...


  • Quakertown, United States Grand View Hospital Full time

    Responsibilities: Grand View Health is looking for a friendly and energetic Patient Service Representative to join our primary care office in Quakertown to become a valued member of our team. With a network of medical practices throughout Bucks and Montgomery Counties, Grand View Health functions as an extended family of healthcare advocates who take pride...


  • Quakertown, United States Fabric Development Full time

    Inside Sales/Customer Service - Responsible for managing customer relationships, building and maintaining relationships with prospects and customers to provide a unique sales experience to our customers. Education Business Degree or equivalent experience. Tasks and Work Activities and maintain relationships with existing customers to ensure customer...


  • Quakertown, United States FABRIC DEVELOPMENT, INC. Full time

    Inside Sales/Customer Service - Responsible for managing customer relationships, building and maintaining relationships with prospects and customers to provide a unique sales experience to our customers. EducationBusiness Degree or equivalent experience.Tasks and Work Activitiesand maintain relationships with existing customers to ensure customer...


  • Quakertown, United States FABRIC DEVELOPMENT, INC. Full time

    Inside Sales/Customer Service - Responsible for managing customer relationships, building and maintaining relationships with prospects and customers to provide a unique sales experience to our customers. EducationBusiness Degree or equivalent experience.Tasks and Work Activitiesand maintain relationships with existing customers to ensure customer...