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Summer Out-bound Calling Associate

4 months ago

Farmingdale, United States Apple Air Heating, Cooling, Plumbing and Electric Full time

**Job description**

**Why work with Apple Air?**

At Apple Air Home Services on Long Island, we believe in empowering our team members to shape their own career paths. Your dedication and commitment are the driving forces behind your professional growth. We understand that the foundation of our company's success lies within the capabilities of our team, and we are fully committed to supporting your journey to excellence. Join us at Apple Air Home Services on Long Island, and take pride in being part of a team that values your skills and contributions.

**Every day will be different. Your day could include**:

- Meet or exceed goals as determined by the management team
- Answer customer inquiries and resolve issues in a timely and professional manner
- Assist customers with product information, pricing, and order status
- Maintain customer records and update information as needed
- Collaborate with other departments to ensure customer satisfaction
- Follow up with customers to ensure their needs are met

**As our resident expert, your knowledge and skills include**:

- Excellent phone etiquette and active listening skills
- Proficient in data entry and navigating computer systems
- Experience with outbound calling or sales is a plus

**At our company, we value our employees and offer a competitive benefits package including**:

- Health insurance coverage
- Daily competition pay
- Paid time off and holiday
- Retirement savings plan with company match
- Ongoing training and professional development opportunities

If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Please submit your resume along with a cover letter highlighting your relevant experience.

**Job Type**: Seasonal

Pay: $19.32 - $23.27 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Shift:

- Day shift
- Evening shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Work setting:

- Call center
- Hybrid work
- Office

Work Location: Hybrid remote in Farmingdale, NY 11735