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Front Desk Associate
2 months ago
Blink Fitness is seeking a highly motivated and enthusiastic Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a positive experience for everyone who walks through our doors.
Responsibilities- Greet and Engage: Greet every member and guest with a smile and a friendly demeanor, setting the tone for a positive experience.
- Tour and Sell: Provide tours of our facility to potential members, highlighting the benefits and features of our gym.
- Answer Calls: Answer phone calls in a professional and energetic manner, responding to member inquiries and resolving any issues that may arise.
- Operational Procedures: Execute all opening and closing operational procedures to ensure the smooth operation of the club.
- Member Support: Handle member requests and concerns in a timely and professional manner, providing solutions and support when needed.
- Club Maintenance: Participate in maintaining the cleanliness and organization of the club, ensuring a safe and healthy environment for our members.
- Trainer Sign-Ups: Assist with signing members up for their startup sessions with our personal trainers.
- Enthusiasm and Energy: Possess a high level of enthusiasm and energy, with a passion for delivering exceptional customer service.
- Communication Skills: Demonstrate excellent verbal and written communication skills, with the ability to effectively interact with members and staff.
- Problem-Solving: Possess strong problem-solving skills, with the ability to think critically and resolve issues in a timely manner.
- Team Player: Be a team player, with a willingness to work collaboratively with staff to achieve common goals.
- Complimentary Membership: Receive a complimentary Blink Fitness membership, allowing you to experience our facilities and services firsthand.
Blink Fitness is an equal opportunity employer, committed to diversity and inclusion in the workplace. We offer a competitive compensation package, including a salary of $16.00 per hour, and opportunities for professional growth and development.
We are a dynamic and fast-paced company, with a passion for creating healthier communities. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.