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Front Desk Associate

2 months ago


Farmingdale, New York, United States Blink Fitness Full time
Job Overview

Blink Fitness is seeking a highly motivated and enthusiastic Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a positive experience for everyone who walks through our doors.

Responsibilities
  • Greet and Engage: Greet every member and guest with a smile and a friendly demeanor, setting the tone for a positive experience.
  • Tour and Sell: Provide tours of our facility to potential members, highlighting the benefits and features of our gym.
  • Answer Calls: Answer phone calls in a professional and energetic manner, responding to member inquiries and resolving any issues that may arise.
  • Operational Procedures: Execute all opening and closing operational procedures to ensure the smooth operation of the club.
  • Member Support: Handle member requests and concerns in a timely and professional manner, providing solutions and support when needed.
  • Club Maintenance: Participate in maintaining the cleanliness and organization of the club, ensuring a safe and healthy environment for our members.
  • Trainer Sign-Ups: Assist with signing members up for their startup sessions with our personal trainers.
Qualifications
  • Enthusiasm and Energy: Possess a high level of enthusiasm and energy, with a passion for delivering exceptional customer service.
  • Communication Skills: Demonstrate excellent verbal and written communication skills, with the ability to effectively interact with members and staff.
  • Problem-Solving: Possess strong problem-solving skills, with the ability to think critically and resolve issues in a timely manner.
  • Team Player: Be a team player, with a willingness to work collaboratively with staff to achieve common goals.
Compensation and Benefits
  • Complimentary Membership: Receive a complimentary Blink Fitness membership, allowing you to experience our facilities and services firsthand.

Blink Fitness is an equal opportunity employer, committed to diversity and inclusion in the workplace. We offer a competitive compensation package, including a salary of $16.00 per hour, and opportunities for professional growth and development.

We are a dynamic and fast-paced company, with a passion for creating healthier communities. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.