Automotive Service Manager
4 weeks ago
Job Summary:
As the Automotive Service Manager at our lower Fairfield county dealership, you will be responsible for overseeing and managing all aspects of the service department. This includes ensuring high-quality customer service, efficient operation of the service department, and achieving financial targets through effective team management. You will be leading a team of service technicians and advisors, and collaborating with other departments to provide a seamless and exceptional service experience for our customers.
Compensation & Benefits:
This is a full-time role with a base salary of $120,000 to $160,000 per year, in addition to commission based on performance. The salary will be paid biweekly. We also offer a comprehensive benefits package including health insurance, retirement plans, paid time off, and employee discounts.
**Responsibilities**:
- Oversee and manage the daily operations of the service department, including scheduling, workflow management, and customer service.
- Hire, train, and supervise service technicians and advisors, ensuring a highly skilled and efficient team.
- Monitor and analyze department performance and implement strategies to achieve financial targets.
- Maintain strong relationships with customers by ensuring exceptional service and resolving any issues promptly.
- Collaborate with other departments such as sales, finance, and parts to ensure a seamless and efficient service experience for customers.
- Ensure compliance with company policies and procedures, as well as state and federal regulations.
- Stay updated on automotive industry trends and technological advancements to continuously improve service operations.
**Requirements**:
- Minimum of 3-5 years of experience in a managerial role in the automotive service industry.
- Strong leadership and management skills with the ability to motivate and develop a team.
- Excellent communication and interpersonal skills.
- Proficient in computer systems and automotive software.
- Strong knowledge of automotive technical and mechanical processes.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
EEOC Statement:
Subaru Stamford is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or veteran status, in accordance with applicable federal, state, and local laws. We encourage diversity and welcome all qualified applicants to apply.
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