Customer Service

6 days ago

Baltimore, United States SRS Building Products - Baltimore Full time

The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers’ needs in a timely and efficient manner. The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business. Here is an opportunity to learn our products and have a career in sales or management in our industry.

**Qualifications**:

- Experience assisting customers with purchasing needs, either walk-ins or over the phone.
- Experience and/or interest in developing new sales opportunities through calls to potential new customers.
- Intermediate computer skills to enter sales orders and cash transactions into company software.
- Be reliable, safe and a team player.
- Embrace the mindset of the “Make Money and Have Fun” culture.
- Have a valid driver’s license, satisfactory driving record, and reliable transportation to and from work.
- Authorized to work for any employer in the US without sponsorship for any length of time.
- Able to pass criminal and driving background check and a pre-employment drug test.
- Bilingual (English and Spanish) is preferred, but not required

Keywords: counter sales, customer service, ERP system, relationship management, contractor, business to business, building products, B2B, building materials, distributor and distribution.

Job Location:
SRS Building Products - Baltimore

2801 Lord Baltimore Drive Baltimore, MD 21244

Equal Opportunity Employer.

***Benefits**:

- Competitive salaries for all team members paid weekly
- Private Stock Ownership
- Equity Growth Incentive Plan (after 6 months of employment)
- 401(k) Retirement Plan with company matching
- Paid Vacation, Sick Time, Holidays, Birthday, and Floating Holidays
- Paid Parental Leave
- Medical, Dental and Vision Benefits
- Flexible and Dependent Care Spending Accounts
- Company paid Life insurance and Short-Term Disability
- Additional Life Insurance and Long-Term Disability also offered
- Safety Program with Bonuses for our Drivers
- Employee Referral Bonus Program

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