Part-time Medical Administrative Assistant

3 weeks ago

Mamaroneck, United States Lotus Theory, LLC Full time

**Part-time Medical Administrative Assistant**

Lotus Theory’s mission is to inspire healthy living by engaging the mind and the body in our approach to therapeutic wellness. We believe in the powerful connection between the mind and body, and we are committed to treating our clients as whole individuals with unique needs.

**Job Summary**:
We are looking for a Medical administrative assistant to organize our medical facility’s functions. You will support day-to-day operations by performing administrative tasks and ensuring high quality customer service for our patients. As a Medical administrative assistant, you will perform various tasks on a daily basis. So, you should be able to multitask and prioritize. We also expect you to handle sensitive information confidentially. If you are able to combine exceptional communication skills with an ability to perform ‘behind the scenes’ tasks, we would like to meet you. Ultimately, you should be able to ensure our medical facility’s smooth operation by accurately completing administrative tasks in a timely manner.

**Key Responsibilities**:

- Interview patients for case histories and aid in therapist assignment
- Update and maintain patients’ health records
- Assist patients with initial paperwork and setup within the EHR system.
- Process insurance claims in compliance with law requirements
- Use medical software to support all transactions
- Manage receivable and payable accounts and maintain financial records
- Manage and execute monthly payroll
- Answer patients’ queries and ensure quality customer service
- Collaborate with the therapists to ensure quality care.
- Ensure compliance with procedures
- Keep up-to-date with changes in medical and insurance legislation
- Assist with employees onboard process and procedures
- Manage and support all day-to-day task
- Assist DBO with all operational task

**Qualifications**:

- Proven work experience as a Medical administrative assistant
- Hands on experience with medical software and MS Office
- Knowledge of healthcare operations
- Familiarity with medical and insurance legislation
- Excellent organizational and multitasking skills
- Customer-oriented communication skills
- Ability to work independently and manage appointments with clients
- Must maintain a positive and compassionate attitude towards all clients and Lotus Theory team members.
- Good organizational skills needed for scheduling appointments, maintaining records, etc.

**Key Relationships**:

- Owner/CEO of Lotus Theory
- Lotus Theory Therapists
- Director of Brand and Operations

**Education**:

- High school diploma or equivalent
- Proof of Liability Insurance
- 1-3 years of medical administrative assistant experience preferred

**Requirements**:

- Friendly and outgoing with excellent communication skills
- Shows the ability to resolve conflicts with clients and overcome objections about their health and behaviors
- Possesses above average optimism and the ability to motivate clients to incorporate movement in their daily practice
- Exhibits effective communication skills for working with clients, their families and other healthcare providers
- Demonstrates a commitment to clients and a willingness to go above and beyond normal responsibilities to provide the best possible care
- Strong organizational skills
- Detail-oriented
- Team player
- Ability to multitask
- Strong analytical skills
- Excellent communication skills
- Excellent time-management skills

**Details**:

- Part-time position - $22/hr - 15 hours per week
- Lotus Theory is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws._

**Job Type**: Part-time

Pay: $20.00 - $22.00 per hour

Expected hours: 15 per week

**Benefits**:

- Disability insurance
- Flexible schedule
- On-the-job training
- Professional development assistance
- Wellness program
- Work from home

Healthcare setting:

- Clinic
- Outpatient
- Private practice
- Telehealth

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: Hybrid remote in Mamaroneck, NY 10543

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