Customer Service/reservationist

2 months ago


Titusville, United States Skydive Space Center, Inc. Full time

We have an opening on our team for a part time customer service assistant in our Reservation Department.

Duties include:

- Complete the necessary steps to accurately complete and validate the information provided to process the reservation.
- Achieve and maintain an excellent rapport with customers to provide the best possible customer service.
- Must be able to follow procedures and guidelines.
- Ability to make good decisions and resolve issues in a clear and calm manner.
- Requirements:

- Previous call center or customer service experience a plus.
- Strong phone skills.
- Ability to multitask with close attention to detail in a fast-paced and constantly changing environment.
- Must be able to manage time efficiently.
- Exceptional communication skills - written, verbal and listening.
- This is a part-time position (approximately 30-35) hours per week. You must have a flexible schedule and be willing to work evenings and weekends.

Absolutely no phone calls please, our phone lines are reserved for customers only

**Job Type**: Part-time

Pay: $12.00 per hour

Expected hours: 30 - 35 per week

Schedule:

- Day shift
- Evening shift
- Weekends as needed

**Experience**:

- Telephone Call Center: 2 years (required)

Work Location: In person


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