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Service Advisor

4 months ago

Titusville, United States Optimum RV Full time

Optimum RV, a growing full-service RV Dealer, is seeking a Service Advisor.

Summary:

Optimum RV is a family owned RV Dealership looking to hire an experienced Service Advisor The ideal candidate has 3-5 years experience and can work in a high volume, fast paced environment.

Responsibilities:

  • Presents Maintenance Menu’s to Customers Based on Length of Ownership & Manufacturer Recommendations
  • Performs service “meet and greet”
  • Initial Vehicle Walk Around
  • Performs vehicle Courtesy Inspection
  • Generates all service Repair Orders and close R.O.’s when work is completed
  • Acquires customer authorizations on service work
  • Schedules Service Appointments
  • Answers all service department calls
  • Liaison between the customer and the service department
  • Perform daily customer status follow-up phone calls
  • All other responsibilities as assigned

Minimum Qualifications:

  • High school diploma or GED equivalent
  • 2-3 years customer service
  • RV/Automotive/Powersports ExperiencePreferred

Essential Characteristics:

RELIABLE

  • We do what we say we're going to do, when we say we're going to do it... every time.

HUMBLE

  • We are trainable, coachable and confident... not arrogant.

HUSTLE

  • We are self-motivated, driven and never satisfied.

TEAM PLAYER

  • We are stronger as one. We help each other, regardless of department or position.

LOYALTY

  • We are committed to the success of the company through ups and downs because this is our career.

Benefits:

Optimum RV offers an excellent benefits package to all eligible employees including:

  • Competitive wages
  • 401K
  • Medical insurance
  • Dental insurance
  • Vision Insurance
  • Company-Paid Life insurance
  • Supplemental Life Insurance
  • Short & Long Term Disability
  • Critical Illness, Accident and Hospital Indemnity coverage
  • EAP
  • Wellness Program including Gym Reimbursement
  • Vacation, Personal Time & Holiday pay

Optimum RV LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Optimum RV LLC is an at-will employer and can terminate its employment relationship with you at any time, with or without cause, and without notice.