Administrative Case Manager

3 weeks ago

Lancaster, United States Pyramid Healthcare Inc Full time

**Scope of Position & Technical Competency -**:

- The Administrative Office Coordinator oversees the administrative operations.
- Provide receptionist duties to the clients and visitors.
- Provides administrative support to psychiatric staff
- Preparing charts
- Collecting copays
- Scheduling appointments
- Medical record requests
- Responsible for all clinical and administrative records
- Maintaining office equipment.
- This role purchases office supplies, handles petty cash, and weekly bank deposits.
- Other duties as deemed necessary.

**Technical Competencies**:

- Accuracy of data entry.
- Ability to work with clinical staff and psychiatric staff.
- Ability to work with difficult phone calls in a calm and respectful manner.
- Demonstrates good customer service skills.
- Demonstrates good decision making

**Education, Experience**:
Bachelor Degree required. Minimum of 2-3 years in a Healthcare setting. Excellent interpersonal communication

skills and knowledge of community and state wide referral options.

**Total Rewards**:

- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- 401(k) with Company Match
- Tuition Reimbursement
- Employee Recognition Programs
- Referral Bonus opportunities
- And More

**Pyramid CORE Values**:
We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors and standards. We are held accountable for upholding these CORE Values**:INTEGRITY** is striving to be honest, transparent and ethical when dealing with clients, staff and the community. **DEDICATION** is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. **COLLABORATION** is a steadfast, team-focused approach; working together to achieve excellence. **PASSION **is genuine, compelling and relentless desire to improve lives and support Pyramid Healthcare’s mission.

**Want to know more?**

**Experience**: Preferred
- 3 year(s): Customer Service or administrative experience

**Education**: Required
- Bachelors or better

**Licenses & Certifications**: Preferred
- Drivers License

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