Dental Office Receptionist Bilingual

4 days ago


Wheeling, United States NextGen Dental Full time

**Front Desk Dental Receptionist**

We are looking for a bilingual (English/Spanish) Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome patients and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and answering phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes patients positively, and executes all administrative tasks to the highest quality standards.

**Responsibilities include but are not limited to**:

- Greet and welcome patients as soon as they arrive at the office
- Answer, screen and forward incoming phone calls
- Schedule patient's appointments
- Ensure reception area is tidy and presentable
- Check patient's insurance benefits.
- Bill insurances and patients, and collect co-pays
- Order front office supplies and keep inventory of stock
- Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

**Skills**
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills in both English and Spanish
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- High school degree; additional certification in Office Management is a plus

Pay: $15.00 - $21.00 per hour

Expected hours: No less than 40 per week

**Benefits**:

- Employee discount
- Free parking
- On-the-job training
- Paid time off
- Uniform allowance

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Holidays
- Monday to Friday

**Education**:

- High school or equivalent (required)

**Experience**:

- Dental receptionist: 1 year (preferred)

**Language**:

- Spanish (required)

Ability to Relocate:

- Wheeling, IL 60090: Relocate before starting work (required)

Work Location: In person


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