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Case Manager

3 months ago


Santa Ana, United States The GEO Group Full time

Benefits Information:
Full-time employees will enjoy a competitive benefits package with options for you and your family including:

- Paid Time Off
- P14 aid Holidays + Birthday Holiday
- 401(k) Matching
- Health Insurance
- Vision Insurance
- Life Insurance
- Health Savings Account
- Tuition Reimbursement
- Employee Discount
- Reduced Tuition Rates
- Disability Insurance
- Employee Assistance Program
- 401(k)
- Pet Insurance
- Dental Insurance
- Paid Training
- Flexible Spending Account**Equal Opportunity Employer**

**Responsibilities**:
Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

**Who We Are**:
GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

**Why Work for GEO**:

- At GEO, we believe that diversity in our workforce and the inclusion of a variety of views, perspectives, and backgrounds are integral parts of our company's success.
- We believe that work is more than a place you go every day. It is about being inspired and motivated to achieve extraordinary things.
- Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

**Summary**:
This position manages a caseload of participant cases by administering the policies and procedures of the program as directed by the contracting agency and the Program Manager or Supervising Case Manager. Learns, uses and models principles of the “What Works” system through evidence-based practices in all interactions with participants and other staff members. This position reports on program operations to ensure that all requirements of the criminal justice system are met.

**Primary Duties and Responsibilities**:

- Manages a participant caseload using principles of the “What Works” system. Conducts risk/need assessments and creates individual treatment plans for each assigned participant. Meets regularly with participants and documents participants’ progress or regress in Company database.
- Conducts orientation meetings with new participants to explain program rules and regulations. Verbally explains the participant contract in detail to ensure that the participant understands his/her responsibilities. Installs electronic monitoring equipment on new participants when necessary.
- Sets participant schedules and specifies all approved activities based on sentencing information. Approves temporary schedule changes for approved activities.
- Collects participant fees on an on-going basis when required. Notifies the Program Manager of delinquent fees.
- Monitors participant compliance with alcohol and/or drug counseling when required.
- Reports all program violations to the appropriate agency or official via the established reporting parameters.
- Troubleshoots equipment problems and relays technical problems to the Program Manager for resolution.
- May review daily summaries each morning and forward reports to the appropriate agency as required.
- Reports on the status of program operations regularly to ensure all necessary documentation is prepared for court review.
- Represents the company in contacts with elected officials and other public figures in the criminal justice system.
- Facilitate evidence-based CBT programs and other life skills programs to participants groups each week. Documents participants’ attendance, participation and progress in Company database.
- Conducts group and individual meetings utilizing motivational interviewing techniques.
- Works with participants to develop and implement a rehabilitative plan.
- May testify in court regarding participants’ compliance with court orders.
- May screen participants at jail for entry into the program.
- Provide face-to-face services to the DRC participants
- Develop CMPs for participants
- Develop and monitor the participant’s progress relative to their CMP through all phrases of the program.
- Make appropriate referrals to outside agencies as necessary.
- Maintain progress notes in participant files.
- Keep the AOR apprised of participant’s progress.
- Develop an exit plan to include discharge and aftercare information.
- May be required to learn and develop proficiency in Client Services Specia