Assistant Manager

2 weeks ago


Midlothian, United States Cold Stone Creamery Full time

**About us**

Cold Stone Creamery is a small business in Midlothian, VA. We are professional.

Our work environment includes:

- Growth opportunities

**Responsibilities**:

- Assist the store manager in daily operations and management of the store
- Oversee inventory control, including receiving, stocking, and organizing merchandise
- Recruit, train, and supervise store staff to ensure excellent customer service
- Provide exceptional customer service by assisting customers with inquiries, resolving complaints, and ensuring a positive shopping experience
- Assist with payroll processing and maintaining employee records
- Collaborate with the store manager to develop and implement sales strategies to meet or exceed sales targets
- Monitor and analyze sales performance data to identify areas for improvement
- Assist in managing store expenses and budgeting

**Requirements**:

- Previous experience in retail or store management preferred
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent customer service skills with a friendly and approachable demeanor
- Proficient in inventory control and management
- Bilingual (English/Spanish) language skills preferred
- Strong organizational and multitasking abilities
- Knowledge of sales techniques and strategies
- Familiarity with payroll processes and systems

Pay: $14.00 - $16.00 per hour

Expected hours: 50 per week

Experience level:

- 1 year
- No experience needed
- Under 1 year

Shift:

- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift

Weekly day range:

- Every weekend
- Monday to Friday

Work Location: In person


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