Full Time Server

2 weeks ago

Gilbert, United States MBK Senior Living Full time

Full Time Server

At MBK Senior Living, we're committed to putting people first - our residents _and _team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others

Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living-and a whole lot more When you join the MBK Senior Living team, you'll enjoy:

- Impacting lives and building lasting relationships
- Executing exceptional signature programs in dining, fitness, wellness, and care
- A supportive community team that encourages personal and professional growth and celebrates your

success
- A fun-filled, energetic environment that's centered in hospitality and high-quality service
- Competitive salaries
- Professional development, training, and personal coaching through our Mentor, Buddy, and Executive

Director in Training Programs
- Education loan assistance & scholarships
- Financial and legal services
- Team Member discounts
- Health and Wellness resources

Full-time benefits include:

- Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%
- Childcare and eldercare assistance
- Flexible spending accounts

**Job Description**:
Job Summary: The Server is responsible for making the residents dining experience pleasant and positive; providing the highest quality of customer service, while maintaining dining areas, seating residents and serving meals.

Essential Job Duties (Include % of time for each responsibility):

- Takes written food orders and serve meals to residents, family members and visitors in a professional, efficient and courteous manner making sure that customer satisfaction is the result 100%
- Assist residents with meal/menu selections as necessary or requested 30%
- Use proper etiquette and manners while waiting tables courteously and professionally (serving from the left, clearing used dishes between courses, etc.) 100%
- Review residents dietary needs, as outlined by Supervisor 5%
- Track resident attendance at meals, and provide that information in a timely manner to the appropriate person 5%
- Ensure that all residents are greeted and seated properly, making extra efforts to integrate new residents making them feel welcome and comfortable 30%
- Ensure a clean sanitary dining area and comply with all policies and procedures regarding the proper handling and serving of food 100%
- Display tact and friendliness when dealing with residents, Team Members, and guests 100%
- Aid in community marketing effort through positive interactions, dress and behavior by following all grooming and dress standards 100%
- Serve, clean, reset tables, return dishes to kitchen 10%
- Other duties as assigned or directed by Supervisors or designee of the Executive Director 10%
- Clean and set up of all dining and food service areas including stocking of condiments pulling old items and restocking as necessary (sugars, salt/pepper, ketchups, etc.) 10%
- Cooperate and assist with other kitchen and dining services to ensure residents have a positive dining experience 100%
- Report any safety or equipment issues to Supervisor 100%

Non-Essential Job Duties:

- Assist in breaking down deliveries, putting away stock, washing dishes, as needed
- Deliver meals to resident rooms as required, including tray collection from residents rooms after meal service

Requirements (Include: education, experience, special skills, licenses, and certifications):

- Exposure to restaurant operations or the ability to learn
- Age over 18 years or have proper work permit and authorization documentation
- Background clearances as required by government regulations
- Complete a health screening and provide negative TB test results (must be within the last 6 months or within 7 days of employment)
- Basic counting skills as required by the position (tracking meals/residents, etc.)
- Good communication skills including the ability to speak, write, understand, and read English
- Ability to operate standard serving equipment (salad bar cart, trays, heating cart, etc.)
- Must be mindful regarding the use of resources and supplies, minimizing waste and misuse when possible
- Ability to deal tactfully and professionally at all times with personnel, residents, family members, visitors, vendors, and the general public
- Complete the dining room training course with CCG
- Must meet and maintain all state specific regulatory requirements

Physical Demands (Include: lifting, carrying, pushing, pulling, bending, walking, standing, and sitting):

- Must be mobile and able to perform the physical requirements of the job including standing for long periods of time, bending, kneeling, stooping, pushing, pulling, and repetitive motion
- Able to mov

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