Housing Services Specialist

4 weeks ago

San Bernardino, United States Housing Authority of the County of San Bernardino Full time

**Salary**
- $46,311.20 - $57,888.48 Annually**Location**
- Housing Programs Office - 672 S. Waterman Ave San Bernardino, CA**Job Type**
- Full-time**Job Number**
- 1600549**Department**
- Housing Services**Division**
- HPO - Waitlist**Opening Date**
- 05/14/2024**Closing Date**
- Continuous**Max Number of Applicants**
- 250**Agency Information**
- The Housing Authority of the County of San Bernardino (HACSB) was established in 1941 and has evolved into one of the most progressive housing authorities in the Country. We are the largest provider of affordable housing in San Bernardino County and proudly assist approximately 26,000 people. The Housing Authority is a separate legal entity from the County of San Bernardino with approximately 145 employees. The HACSB prides itself on providing more than just housing to residents and thanks to strong partnerships, we continue to help the families we serve access resources and services to enrich their quality of life.

The HACSB’s employees are passionate about their work and every position revolves around our agency’s mission and core values. We invite you to be a part of our dedicated team who strive to provide meaningful and impactful housing services and resources to the community we serve.

**Job Information**
- Position starting pay**:$22.27/hr. **Application review is currently ongoing.

**GENERAL SUMMARY**:

- Under general supervision performs a variety of duties pertaining to the occupancy and eligibility of Housing Services Programs, plans, organizes, and participates in the housing applicant interview and counseling process; prepares confidential and technical documents pertaining to leases and contracts; advises residents, participants and property owners on Housing Authority policies, regulations, guidelines and procedures. Provides technical guidance and training to coworkers. Represents the department at community meetings and outreach activities as assigned, may assist the supervisor in monitoring the activities of other staff and quality control. Performs various special project assignments with mínimal supervision. May be required to perform the functions of other classes within the Housing Services department or the Administrative Services Specialist series as business needs require.

**CLASSIFICATION CHARACTERISTICS**:
**Housing Services Specialist**
- The Housing Services Specialist is a skilled caseworker, expected to process advanced calculations, address discrepancy reporting and processes, resolve client complaints and back-up the unit supervisor as necessary. Incumbents will manage an assigned caseload and may be assigned caseloads of a variety of specialized housing programs, requiring thorough understanding of Housing Authority policies, HUD regulations, and case management principles and procedures. Caseloads may vary in size based on varying degrees of difficulty and other assigned duties.

We currently have 1 opening at our Housing Programs Office in San Bernardino and 2 openings that are floating positions and will be assigned to Upland, San Bernardino, or Victorville depending on the need.
- Day-to-Day Glimpse:_ _Providing support to the department as needed. Performing a variety of duties pertaining to eligibility, conducting briefings, process advanced calculations and corresponding to various landlords._

**Key Duties/Responsibilities**:

- Determines eligibility of program participants including eligibility for continuing participation; interviews housing applicants; investigates and verifies applicant/participant/resident information for accuracy and completeness; contacts applicants and participants to discuss and clarify discrepancies; calculates family gross and net income; completes required payment information and inputs into computerized records systems.
- Prepares/reviews leases and documentation involved in the eligibility and rental process; prepares notices to participants/residents and property owners regarding changes of status; receives information and processes participant/resident transfers; processes inspection requests and prepares necessary documentation. Prepares contracts, reviews leases, releases payments.
- Prepares and conducts interim and bi-annual re-evaluations; verifies any changes in household composition or income; recalculates rent and prepares amendment to current lease as required; notifies participants/residents of changes; works with outside agencies to implement the transition of participant under the Portability Housing Choice Voucher program.
- Prepares correspondence to various agencies, landlords, and businesses to verify applicant data including total family income, current assets, and family composition; affirms applicant information as required; prepares information for input into data processing system and obtains output reports as required.
- Develops and maintains files, records, and indices, pertaining to applicant, participant/resident, and property owner information; compile

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