Customer Service Manager

2 weeks ago


Chicago, United States Jim Tom - State Farm Agent Full time

**State Farm Insurance Agency has an immediate opening for an Insurance Account Manager/State Farm Agent Team Member.**
**Insurance Licenses are mandatory to function in this position. Recent/current experience preferrred**

**Benefits you’ll receive**:

- Base comp (doe)
- Uncapped Monthly Bonus Incentive
- Paid time off (PTO)
- Profit-Sharing Plan
- Health premium allowance
- Professional office work environment
- Growth potential/opportunities for advancement within my agency
- M-F 9am-5pm (no weekends)
- Training & development

**Responsibilities include but not limited to**:

- Establish insurance customer relationships and follow up with insurance customers, as needed.
- Provide prompt, accurate, and friendly insurance customer service. Insurance service can include responding to insurance inquiries regarding insurance availability, insurance eligibility, insurance coverages, insurance policy changes, insurance claim submissions, insurance billing clarification, etc.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Continuous network to develop prospective insurance customers to write insurance and financial services products
- Attain or exceed production goals

**Requirements**:

- Positive attitude - Coachable & Productive
- Reliable & Responsible
- Pride in getting work done accurately and timely - Attention to Detail
- Excellent follow up skills
- People-oriented - easily able to build rapport
- Organizational skills and Self-motivated
- Proactive in problem solving
- Ability to work in a team environment
- **INSURANCE LICENSES are mandatory to function in this position and current or recent Insurance Agency experience**
- This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.


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