Lead Employee Relations Consultant

2 weeks ago

Riverwoods, United States Discover Financial Services Full time

Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Responsible for assisting in the implementation of ER strategies, programs, and policies, which promote productive and positive relationships between managers, employees, and co-workers by helping to prevent and resolve issues between individuals. Responsible for following ER-related policies and procedures in a consistent and expedient manner to ensure that employees are treated fairly and actions taken are in compliance with company policy and government regulations. In addition to handling day-to-day ER matters, may also help to educate appropriate audiences with the goal of minimizing legal risk and preventing unfair treatment of employees. Will work on local ER projects and cross-functional ER projects. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

**Responsibilities**:
Intakes and investigates formal employee complaints and recommends action. Provides advice and counsel to employees to help them address issues with coworkers and management, including facilitation of mediation between parties.

Provides advice and guidance to managers in assigned business units to address employee performance and conduct issues. Provides guidance, review and approval of corrective actions, and recommendations for termination.

Consults with management and leadership on reorganizations and position eliminations. Evaluates and provides counsel on legal risk and mitigation. Ensures the fair treatment of employees.

Advises Managers and employees on issues related to policy interpretation, basic employment law and/or compliance situations and the handling of workplace threat situations. Consults with Managers on reorganizations and position eliminations - evaluating and providing counsel on legal risk and mitigation, and to ensure fair treatment of employees.

Leads local ER projects and may lead cross-functional projects.

Handles miscellaneous ER activities such as conducting exit interviews; conducting ER related training for managers; maintaining ER records and producing ER Reports; and handling the most complex LOA matters, accommodations and return to work issues.

Minimum Qualifications

**At a minimum, here’s what we need from you**:
Bachelor’s degree in human resources, Psychology, Business Administration, Management, or related field

6+ years of experience in employee relations, employment law, corrective action, employee complaints, or related.

In lieu of education, 10+ years of experience in employee relations, employment law, corrective action, employee complaints, or related.

**Compensation**: The base pay for this position generally ranges between $75,500.00 to $127,900.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

**Benefits**:
We also offer a range of benefits and programs based on eligibility. These benefits include:
Paid Parental Leave

Paid Time Off

401(k) Plan

Medical, Dental, Vision, & Health Savings Account

STD, Life, LTD and AD&D

Recognition Program

Education Assistance

Commuter Benefits

Family Support Programs

Employee Stock Purchase Plan

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

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