Outside Sales Representative mts
3 weeks ago
Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 20+ doors through door-to-door solicitation and lobby events.
- Actively and consistently support all efforts to simplify and enhance the customer experience
- Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio
- Solicits residential customers through door-to door solicitation and lobby events
- Generates incremental revenue from existing customers by adding new/additional services
- Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved
- Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions
- Attends and actively contributes to sales meetings and training programs
- Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting
- Collect and account for funds and provide receipts according to Company policy and guidelines
**Required Qualifications**
- Knowledge of cold call sales skills, persuasion, and clear communication skills
- Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
- Ability to work outside for extended periods in any season and/or during inclement weather
- Valid driver's license with a satisfactory driving record within Company required standards
**Required Education**
- High School Diploma or equivalent work experience
**Required Related Work Experience and Number of Years**
- Experience in sales or customer service - 0 to 6 months
- Preferred Qualifications_
- Knowledge of communications technologies and services, with an emphasis on data networking fundamentals
- Knowledge of cable or telecommunications services
- Experience with consumer education of products and services
- Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required.
- Preferred Related Work Experience and Number of Years_
- Sales or relevant work experience - 1+
**Working Conditions**
- Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather
- Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.)
- Exposure to moderate noise levels
- Must be able to work evenings and weekends
- Variable hours: may include weekends, holidays, and split days off
**Physical and Mental Requirements**
- Physical Requirements_
- Walking door to door for extensive periods through local communities
- Mental Requirements_
- Ability to complete documentation accurately
- Ability to build mutually beneficial relationships with all management at assigned properties
- Ability to communicate orally and in writing in clear and straightforward manner
- Ability to maintain confidentiality
- Ability to deal with the public in a professional manner
- Ability to maintain high level of self-motivation
- Ability to maintain favorable relations with subscribers, vendors and employees within the service area
- Ability to prioritize and organize effectively
SMD311 2024-33842 2024
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A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
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