![Thread + Seed](https://media.trabajo.org/img/noimg.jpg)
Client Specialist
3 weeks ago
Job Description: Client Specialist
**Position Title**: Client Specialist
**Location**: San Diego, Ca
**Company**: Thread + Seed
**About Us**:
Thread + Seed is a specialty retailer dedicated to curating style and gifts for every special moment in our customers' lives. We offer personalized style sessions based on color profiles and body types, ensuring a unique and tailored shopping experience.
**Position Overview**:
We are seeking dynamic and passionate retail sales gurus to join our team as Client Specialists. This exciting new position is perfect for those who are enthusiastic about styling and providing exceptional customer service. As a Client Specialist, you will be an on-floor sales member trained in our exclusive styling program, The Style Palette. This program focuses on identifying customers' color profiles and body types to curate a beautiful collection tailored to their needs.
**Key Responsibilities**:
**Sales and Customer Service**:
- Engage with customers on the sales floor, providing personalized styling advice and product recommendations.
- Utilize our T-H-R-E-A-D customer service system, a mindful approach to sales that involves asking key questions to identify customer needs, ensuring they receive the ultimate gifting and/or fitting room experience.
- Build and maintain strong customer relationships, ensuring a high level of satisfaction and repeat business.
- Meet and exceed sales targets and performance metrics.
**Styling and Personalization**:
- Complete our comprehensive 90-day training program to become certified in The Style Palette.
- Schedule and conduct 1-on-1 styling sessions in-store and online, offering expert guidance based on customers' color profiles and body types.
- Stay updated on the latest fashion trends and product offerings to provide knowledgeable advice.
- Interactive on social media promoting styling and engaging with audiences.
**Store Operations**:
- Assist with daily store operations, including inventory management, visual merchandising, and maintaining store cleanliness.
- Collaborate with team members to ensure a seamless shopping experience for customers.
- Participate in promotional activities and events to drive store traffic and sales.
**Qualifications**:
- Proven experience in fashion retail sales.
- Strong passion for styling and a keen eye for fashion trends.
- Excellent interpersonal and communication skills.
- Must be detail-oriented and thrive in a structured environment.
- Ability to work in a fast-paced, customer-focused environment.
- Self-motivated with a positive attitude and a strong work ethic.
- Flexibility to work a varied schedule, including evenings, weekends, and holidays.
**Benefits**:
- Comprehensive training and certification in The Style Palette.
- Opportunities for career advancement within the company.
- Employee discounts on Thread + Seed products.
**How to Apply**:
If you are passionate about fashion and enjoy helping customers look and feel their best, we would love to hear from you Please submit your resume and a cover letter detailing your relevant experience and why you are the perfect fit for this role.
**Thread + Seed is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**
Pay: From $20.00 per hour
Expected hours: 32 - 37.5 per week
**Benefits**:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Weekly day range:
- Every weekend
- Monday to Friday
Ability to Commute:
- San Diego, CA 92104 (required)
Ability to Relocate:
- San Diego, CA 92104: Relocate before starting work (required)
Work Location: In person
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