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Patient Care Host

2 months ago

Lancaster, United States Lancaster General Health Full time

**Summary**

Multiple Locations and Shifts Available

Locations: LGH, Women's & Babies

Days: 6:15am-5:45pm Every other weekend

$1,000.00 Sign on Bonus

***:Under the supervision of the Director of Food Services, the Patient Care Host/Hostess provides personalized meal service to patients. Meal service includes assisting patients with meal selections, serving meals to patients, preparing food, monitoring patient intakes, clearing and cleaning patient dishware. Duties may include stocking pantries.

**ESSENTIAL FUNCTIONS**: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

- Successful completion of a Patient Care Host/Hostess training program.
- Assures that meal selections meet guidelines for modified diets per diet manual.
- Works directly with patients in selecting meals and communicates those selections to the production staff.
- Calculates, prepares, and serves between meal feedings and nutritional supplements and tube feedings as ordered.
- Maintains accurate written and oral communication with other patient care team members, and assists them as time allows and the need arises. This includes monitoring and recording patient intake and communicating this data to the dietician and/or nursing staff as needed. May also include responsibility for completion of calorie counts.
- Obtains current diet list of patients from the hospital computer prior to each meal period and maintains accurate patient diet information according to department procedure(s).
- Assists in assembly of meals and serves the meal to the patient.
- Collects dishware following meal service, transports dishware to dish room and assists in clean up.
- Stocks patient and/or provider pantries with supplies according to set standards and ensures proper labeling, dating and rotation of all stock.
- May produce cold foods such as salads and sandwiches as requested and may prepares all foods associated with them.
- Maintains exemplary customer service at all times to create quality outcomes.
- Communicates any problems, concerns, or potential issues to appropriate personnel in a timely manner.

**SECONDARY FUNCTIONS**: The following duties are considered secondary to the primary duties listed above**:

- Assists in maintaining high level of sanitation in Food Services Department. Able to follow procedures for monitoring patient intakes and calorie counts, if assigned to do so.
- Records and maintains all assigned documents and forms according to department procedure(s) and takes corrective action as needed.
- Performs other duties as assigned.

**JOB REQUIREMENTS**

**MINIMUM REQUIRED QUALIFICATIONS**:

- High school diploma or equivalent (GED).
- One (1) year of experience working directly with customers
- Six (6) months experience working with computers or computerized equipment.

**PREFERRED QUALIFICATIONS**:

- One (1) year of experience working directly with customers, clients or patients in institutional food service or health care.

**COGNITIVE REQUIREMENTS**

**Attention/Concentration**:

- The position requires the ability to attend to more than one aspect of a situation simultaneously. It is highly likely that multiple task demands are going to be required of the individual at the same time.

**New Learning and Memory**:

- The position requires that an individual be able to learn new tasks quickly and effectively. Job requirements change frequently. The ability to understand and carry out detailed, involved instructions is mandatory.

**Problem Solving, Reasoning and Creative Thinking**:

- The requirement for autonomous problem solving or creativity of thought in the position is mínimal. Problems encountered tend to involve a few concrete variables in or from standardized situations. Typically involves adhering to a chart or set procedure.

**APTITUDES**:The following are essential requirements of the position in relation to job-worker situations. These items describe how a worker must adapt, adjust, conform or act:
**Repetitive work**:Ability to continuously perform the same type of work for extended periods of time, according to set procedures, sequence or pace.

**Variety and change**:Ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure involving significant differences in technologies, techniques, procedures, environmental factors, physical demands, or work situations.

**Communication**:Ability to exchange information with others clearly and concisely; to present ideas, facts and technical information.

**Interpersonal relations**:Ability to maintain relationships that facilitate task accomplishment; to cooperate and resolve conflicts; to recognize needs and be sensitive of others.

**EQUIPMENT USAGE REQUIREMENTS**

**Equipment/Tools**:Includes some or all of the following: blender, toaster, coffee machine, dish machine, food processor, carts, knives, kitchen utensi

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