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Sales Associate, Robert Graham

1 month ago

Glendale, United States Robert Graham Full time

Specific Responsibilities:
**SALES GENERATION**:

- Meet sales goals - continuously motivate sales staff to meet assigned sales and productivity goals
- Support the development of associates' sales techniques, ensuring utilization of elevated levels of sales and service to maximize sales
- Demonstrate an in-depth knowledge of the merchandise; ensure selling is fluent in all aspects of product knowledge with an ability to grow within the company
- Work with the Store Manager to assist with events/incentives that will continue to grow customer base, with particular emphasis on building local market

**CUSTOMER SERVICE**:

- Ensure all associates provide the highest level of customer service to achieve World Class Service standards.
- Resolve all client problems and complaints quickly and effectively
- Assist sales associates with various customer service issues i.e. dissatisfied customers, returns, defective merchandise

**OTHER TRAITS**:

- Is dedicated to meeting the expectations and requirements of internal and external customers.
- Gets first-hand customer information and uses it for improvements in products and services.
- Acts with customers in mind; establishes and maintains effective relationships with customers

Skills and Requirements:

- Minimum 2 years of consistently strong selling performance and clientele experience in an elevated contemporary brand
- High School Diploma or equivalent
- A strong commitment to customer service and teamwork
- Excellent brand and product knowledge
- Flexibility to work a retail schedule which includes evenings, weekends, and holidays
- Ability to lift up to 50 pounds of merchandise
- Knowledge of POS; basic knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook
- Experience working in a sales-commission environment preferred
- **This commission eligible position will receive a generous employee discount at Robert Graham.**

**Robert Graham** is an equal opportunity employer

LI-HR1

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