Call Center Banker
3 weeks ago
Job Title : Call Center Banker
Location : Phoenix, AZ
Duration : Permanent Hire
**Responsibilities**:
Works with clients to build and deepen relationships by uncovering financial needs and recommending the best products, services, and solutions to meet those needs
Responds to customer inquiries and concerns, creating customized solutions
Sells and fulfills banking products including checking and savings accounts, credit cards, Certificate of Deposits (CDs), Individual Retirement Accounts (IRAs), and loans
Identifies client needs for licensed sales functions, making referrals to Line of Business partners
Quotes rates, terms, and programs for banking solutions
Manages risk in every business, product, and service transaction leveraging available tools
**Skills**:Attention to Detail
Client Solutions Advisory
Customer and Client Focus
Interpret Relevant Laws, Rules, and Regulations
Adaptability
Client Experience Branding
Customer Service Management
Issue Management
Problem Solving
Active Listening
Business Development
Consulting
Referral Identification
Research
Pay: $24.00 - $26.00 per hour
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Physical setting:
- Call center
Schedule:
- Monday to Friday
**Experience**:
- Call center: 2 years (required)
- Customer service: 2 years (required)
- banking: 1 year (required)
- financial: 1 year (required)
Ability to Commute:
- Phoenix, AZ 85033 (required)
Ability to Relocate:
- Phoenix, AZ 85033: Relocate before starting work (required)
Work Location: In person
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