Call Center Banker

3 weeks ago


Phoenix, United States Snaprecruit.com Full time

Job Title : Call Center Banker

Location : Phoenix, AZ

Duration : Permanent Hire

**Responsibilities**:
Works with clients to build and deepen relationships by uncovering financial needs and recommending the best products, services, and solutions to meet those needs

Responds to customer inquiries and concerns, creating customized solutions

Sells and fulfills banking products including checking and savings accounts, credit cards, Certificate of Deposits (CDs), Individual Retirement Accounts (IRAs), and loans

Identifies client needs for licensed sales functions, making referrals to Line of Business partners

Quotes rates, terms, and programs for banking solutions

Manages risk in every business, product, and service transaction leveraging available tools

**Skills**:Attention to Detail

Client Solutions Advisory

Customer and Client Focus

Interpret Relevant Laws, Rules, and Regulations

Adaptability

Client Experience Branding

Customer Service Management

Issue Management

Problem Solving

Active Listening

Business Development

Consulting

Referral Identification

Research

Pay: $24.00 - $26.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Physical setting:

- Call center

Schedule:

- Monday to Friday

**Experience**:

- Call center: 2 years (required)
- Customer service: 2 years (required)
- banking: 1 year (required)
- financial: 1 year (required)

Ability to Commute:

- Phoenix, AZ 85033 (required)

Ability to Relocate:

- Phoenix, AZ 85033: Relocate before starting work (required)

Work Location: In person


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