Property Manager

2 months ago

Austin, United States Lynd Management Group, LLC Full time

**JOB SUMMARY**

The Property Manager reports to the Regional Manager. Responsible for the day-to-day operations of an individual community. Builds strong teams with common objectives. Manages the residential asset for clients/owners by performing the following duties personally or through subordinate employees. Duties include; oversight of budgets, workplace safety, financial reporting and tracking, marketing, leasing and collections, and the property’s overall performance as a real estate asset.

**DUTIES/RESPONSIBILITIES**
- Achieve cooperation among staff and other departments while building trust and loyalty to the company.
- Prepares monthly owner and earnings reports on time and accurately, know the provisions of the management agreement and operate in accordance.
- Inspects the property regularly for quality as well as to assess and identify needs for improvement. Inspects maintenance repairs and available units for readiness. Needs to inspect recently vacated units to assess needed repairs and replacement.
- Review projects and coordinates with the Maintenance Supervisor to schedule property improvements based on projections.
- Works with the maintenance team to manage property maintenance programs to ensure prompt and courteous responses to maintenance requests. Keeps an adequate supply of market-ready apartments to meet leasing demand, and property appearance to meet or exceed standards.
- Ensure common areas halls, stairways, amenities, grounds, playgrounds are clean and in good repair. Repair unsafe items immediately, will mark to ensure no person is injured.
- Ability to visually inspect units, grounds, and other aspects of the property to determine adherence to standards.
- Ensure that all contractors are on the approved vendors list prior to performing work. Monitors work of contractors and reports concerns to the Regional Manager.
- Uses only approved and certified vendors, reviews and approves all property purchase.
- Responsible for Control Module reporting in a timely matter which includes Pricing, Renewals, Delinquency Reports (due 15th of the month) and Market Surveys.
- Negotiates new leases and renewals per specifications of the property owner.
- Determines the optimum rent based on market conditions and the level of rent concessions, if applicable. Uses the Lease Expiration Control, Make-Ready, and Vacant Status Board to plan for lease renewal management and to reduce the effects of large seasonal expirations. Performs leasing of units and making units ready for leasing as needed.
- Monitor the collection agency to determine its effectiveness.
- Completes paperwork and follows processes for households with rental assistance vouchers, when applicable.
- Ensures that all rents are collected timely and deposited on time and verified for accurately.
- Plans, executes, and attends social and other property events for residents. Regularly seek to understand and anticipate what residents need.
- Informs new residents by notifying them of property procedures, parking, leasing office hours, night access, mail, etc.
- Inspects property 2-3 times per week including periodic visits to residents.
- Ensures the resolution of resident issues and complaints in cooperation with the staff.
- Establishes and monitors the property budget daily in accordance with established goals; keeps expenses in line with the budget, ensures the property is adequately funded. Ensures that all applicable deposits, rents, and other fees and ancillary revenues are collected and deposited. Submits invoices and all other accounting activities into Accounting Department processing. Purchases necessary equipment and supplies for the property per budget.
- Obtain Regional Manager’s approval for all expenditures as specified by the management agreement.
- Forecast needs for fiscal year and develop budget based on these needs. Present to Regional Manager for approval.
- Implement budget, keeping expenses within budget guidelines. Obtain Regional Manager’s approval on final budget and any subsequent changes to budget.
- Collects rents from residents using RealPage OneSite, institute proper procedures against delinquent accounts.
- Initiate eviction procedures for those residents who fail to pay rent, maintain accurate records of rent collections.

**Employee Relations**
- Supervises all on-site staff, including hiring, training, and supervision, responsible for maintaining an adequate level of staff at the property.
- Evaluates performance to standards and makes compensation decisions, works towards developing staff for upward mobility within the company.
- Delegates and manages the performance of others, including counseling, and development.
- Responsible for accurate completion of timesheets, all employee forms for submission to Payroll Department; ensures on time and accurate submission of monthly bonus sheets.
- Communicates and shares information with staff to ensure that directives and goals are mutually understoo

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