See more Collapse

Customer Service Manager

2 months ago


Phoenix, United States Advastar, Inc Full time

DIRECT HIRE | CUSTOMER SERVICE MANAGER | Phoenix, AZ |

We are in search of an experienced Commercial Roofing Service Manager. This individual will be accountable for overseeing all service operations within our company, guaranteeing customer satisfaction, upholding quality and safety standards, and reaching financial objectives.
- Anticipate $100K-$125K, based on experience
- Looking for previous experience managing customer service departments (construction services related)
- Full suite of benefits

This position will coordinate the scheduling and implementation of service projects, assess customer and vendor performance, and swiftly address any arising concerns. Moreover, you will mentor and guide team members to ensure all service targets are met.

Position Overview
- Manage sales and collection of service requests for the Customer Service Division
- Ensure timely processing of warranty and billable service requests
- Maintain a positive company image and nurture public relations
- Support Service Coordinators, Service Sales Staff, and Service Technicians
- Report to General Manager

Essential Job Functions
- Supervision Training
- Operational Management
- Customer Relations
- Administrative Tasks
- Revenue Client Development
- Data Management
- Disciplinary Actions
- Vehicle Maintenance

EEO


We have other current jobs related to this field that you can find below


  • Phoenix, United States Service Experts Full time

    Hays Cooling Heating & Plumbing 24825 N 16th Ave #115, Phoenix, AZ 85085 Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an...


  • Phoenix, Arizona, United States Service Experts Full time

    This job was posted by : For moreinformation, please see: Moon Valley Plumbing2239 E Rose Garden Loop, Phoenix, AZ 85024Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is rightfor our customers and our employees. We provide our employees with thetraining, support and an opportunity for unlimited...


  • Phoenix, United States Laboratory Service Inc Full time

    LabCorp is seeking a Customer Service Support Representative to join our team.This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support Representative will provide product education and handle a wide variety of...


  • Phoenix, United States Advastar, Inc Full time

    Job DescriptionJob DescriptionDIRECT HIRE | CUSTOMER SERVICE MANAGER | Phoenix, AZ |We are in search of an experienced Commercial Roofing Service Manager. This individual will be accountable for overseeing all service operations within our company, guaranteeing customer satisfaction, upholding quality and safety standards, and reaching financial...

  • Customer Service 2

    4 weeks ago


    Phoenix, United States Pilot Freight Service Full time

    ** Customer Service 2** **Job Category****:** Stations-West **Requisition Number****:** CUSTO004440 Showing 1 location **Job Details** **Description** **Piot Freight Service is seeking a full time Customer Service Agent 2 for out Phoenix, AZ location.** **Responsibilities:** * Frequent and accurate communication to customer, cartage agents, and other station...

  • Customer Service 1

    3 weeks ago


    Phoenix, United States Pilot Freight Service Full time

    ** Customer Service 1** **Job Category****:** Last Mile **Requisition Number****:** CUSTO04041 Showing 1 location **Job Details** **Description** **Pilot Last Mile** is seeking **full time Customer Service Representatives** to work for our **Phoenix Station. Must be available to work nights and weekends.** **Responsibilities:** * Frequent and accurate...


  • Phoenix, United States Teema Staffing Full time

    Job DescriptionJob DescriptionPosition: Customer Service ManagerLocation: Phoenix, AZ 85007Shift: Day shift - Regular Business hoursPay Rate: $27.50/hrContract Duration: 1 year (Possible extension)Position Overview: The Supervisory role involves carrying out responsibilities in alignment with the core values, agency policies, applicable standard work,...


  • Phoenix, United States Arizona Official Website of State of Arizona Full time

    Job Summary: Collaborates extensively with all agency business partners to ensure cohesive customer experience solutions that impact multiple inbound customer channels; serves as the business subject matter expert and provides management and supervisory functions for the Education and Compliance (E&C) Customer Service Center Teams. Supervision: ...

  • Field Service Manager

    2 months ago


    Phoenix, United States Principal Service Solutions Full time

    Job DescriptionJob DescriptionJoin our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce...

  • Field Service Manager

    3 weeks ago


    Phoenix, United States Principal Service Solutions Full time

    Job DescriptionJob DescriptionJoin our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce...

  • Field Service Manager

    2 weeks ago


    Phoenix, United States Principal Service Solutions Full time

    Job DescriptionJob DescriptionJoin our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce...


  • Phoenix, United States Wells Fargo Full time

    Supervise Customer Service Representatives in internal and external customer inquiries, complaints, and disputes resolution tasks and processes to ensure timely completion, quality, and compliance in customer service. Identify opportunities for custo Customer Service, Associate Manager, Relationship Manager, Manager, Associate, Service, Retail, Banking


  • Phoenix, United States Southwest Service Administrators Inc Full time

    Job DetailsJob Location Phoenix AZ - Phoenix, AZ Salary Range $17.00 - $22.00 Hourly Description The Benefit & Claims Customer Service Representative provides information on health and welfare, benefits and claim status to hospitals, providers, and participants. Additionally this position will be responsible for providing high quality customer service while...

  • Account Manager

    4 weeks ago


    Phoenix, United States Chemical Strategies Full time

    Job Description Chemical Strategies is now hiring an Account Manager (Customer Service) for our location in Phoenix, AZ. BENEFITS DETAILS: Competitive hourly pay range $19.00 to $24.00 Great insurance package: Medical, Dental, Vision Generous paid time off package: Vacation & Sick time off 7 paid company holidays 401K with a generous company match JOB...


  • Phoenix, United States Southwest Service Administrators Inc Full time

    Job DetailsJob Location Phoenix AZ - Phoenix, AZ Salary Range $17.00 - $22.00 Hourly Description The Eligibility and Enrollment Customer Service Representative primarily focuses on assisting members with questions regarding eligibility and enrollment of their health benefit plans. Responsibilities:Customer Service Provide high quality customer service to...


  • Phoenix, United States Southwest Service Administrators Inc Full time

    Job DetailsJob Location Phoenix AZ - Phoenix, AZ Salary Range $17.00 - $22.00 Hourly Description The Eligibility and Enrollment Customer Service Representative primarily focuses on assisting members with questions regarding eligibility and enrollment of their health benefit plans. Responsibilities:Customer Service Provide high quality customer service to...


  • Phoenix, United States Closets by Design Arizona Full time

    Job DescriptionJob DescriptionCustomer Service and Installation Manager  Description: The role of the Customer Service and Installtion Manager is to assure that each and every customer has a successful and timely installation experience, and the company achieves its installation revenue targets. Main duties include supporting the managing the team to our...

  • Account Manager

    2 weeks ago


    Phoenix, United States Chemical Strategies, Inc. Full time

    Job DescriptionJob DescriptionChemical Strategies is now hiring a Account Manager (Customer Service) for our location in Phoenix, AZ. THIS IS NOT A REMOTE OR HYBRID POSITION.BENEFITS DETAILS:Competitive hourly pay range $19.00 to $24.00Great insurance package: Medical, Dental, VisionGenerous paid time off package: Vacation & Sick time off7 paid company...

  • Account Manager

    2 months ago


    Phoenix, United States Chemical Strategies, Inc. Full time

    Job DescriptionJob DescriptionChemical Strategies is now hiring an Account Manager (Customer Service) for our location in Phoenix, AZ. THIS IS NOT A REMOTE OR HYBRID POSITION.BENEFITS DETAILS:Competitive hourly pay range $19.00 to $24.00Great insurance package: Medical, Dental, VisionGenerous paid time off package: Vacation & Sick time off7 paid company...


  • Phoenix, United States Industrial Service Solutions Full time

    Position Summary: Precision Electric, an Industrial Service Solutions company is seeking a full-time employee Account Manager to cover Arizona and Southern Nevada, for Well Service's, Vertical Turbine and Submersible Pump sales, Electrical Motors and Electrical Equipment and Service. Candidate should possess sales experience and knowledge of industrial and...