Inside Sales Rep

Overview

We are a residential roofing company providing high quality home services to the local community. We succeed by providing a premier customer experience. Our mission is to provide quality, with integrity, at a value. From lifetime material and labor warranties to certified factory-trained installers, our goal is to turn our customer?s Dreams into reality.

Our culture is fast-paced, diverse, and rewarding. We gauge our success on the success of our employees.

**What we are looking for**:
Dream Home Roofers is seeking enthusiastic and results-driven Inside Sales Representatives to join our dynamic team. As an Inside Sales Rep for our Roof Inspection Campaign, you will be responsible for reaching out to potential customers to offer them complimentary roof inspections. You will play a crucial role in promoting our services, scheduling appointments, and providing exceptional customer service.

**What you will do**:
Make outbound calls to prospective customers to offer complimentary roof inspections.
Utilize scripts and talking points effectively to communicate the benefits of Dream Home Roofers? services.
Build rapport with customers and address any questions or concerns they may have.
Schedule appointments for roof inspections based on customer availability and company's schedule.
Maintain accurate records of customer interactions and appointment details in the CRM system.
Meet or exceed daily and weekly targets for call volume, appointments scheduled, and conversions.
Collaborate with team members and managers to continuously improve campaign strategies and achieve performance goals.
Uphold Dream Home Roofers? commitment to delivering exceptional customer service and professionalism in every interaction.

**Benefits and Reward**:
Hourly wage plus performance-based incentives/uncapped commission.
Comprehensive paid training and ongoing support to help you succeed in your role.
Opportunities for career advancement and professional development within the company.
Friendly and collaborative work environment with a focus on teamwork and success.
Employee referral program - get paid for helping us grow our team
President?s Club for hitting sales goals
Optional over time on Saturday from 10AM-3PM

**Must Haves**:
Must be able to work in the office Monday-Friday from 9AM-5:30PM - no remote
Excellent communication skills, both verbal and written.
Coachable and eager to learn
Proficient in using technology; laptop, mobile device, tablet etc.
Strong organizational skills and attention to detail.
Sales mindset, driven and money-motivated
Goal-oriented mindset with a drive to achieve and exceed targets.
Positive attitude and willingness to learn and adapt in a fast-paced environment.
Customer focus and adaptability to different personality types
Ability to multitask, set priorities and manage time effectively
High school diploma or equivalent; additional education or training in sales or customer service is a plus.

**Plusses**:
Phone sales experience preferred
Confidence overcoming objections
Experience in sales
Experience handling high call volume

**Benefits**:
Health insurance
Dental insurance
Vision insurance
401(k)
Referral program
Paid time off (PTO)
W-2 Pay Structure
**Salary**: $45,000 - $65,000

**Job Type**: Full-time