Associate Director of Operations
4 weeks ago
Payroll Title:
- AMBUL CARE ADMSTN MGR 1
- Department:
- FAC PRAC PRIMARY CARE
- Hiring Pay Scale
- $104,000 - $163,000 / Year
- Worksite:
- Lightwave Avenue
- Appointment Type:
- Career
- Appointment Percent:
- 100%
- Union:
- Uncovered
- Total Openings:
- 1
- Work Schedule:
- Days, 8 hrs/day, Monday - Friday**#129800 Associate Director of Operations***:Filing Deadline: Wed 6/5/2024**
**UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.**
**DESCRIPTION**:
The Associate Director of Operations for Primary Care will oversee the managers and supervisors across multiple divisions. They will be responsible for clinic operations, spanning multiple providers, clinics and/or practices. Oversight of all respective divisions and key operations including practice revenue management, provider productivity, billing systems, and procedures, tracking product inventory, facilities and safety procedures, registration, new patient coordination, scheduling, medical records storage and alignment of strategic initiatives in coordination with the Clinical Services Chiefs. Responsibilities include all aspects of clinical, supervisory, and administrative support duties necessary to promote the goals of UC San Diego Health divisions within the portfolio.
Involves the administrative services and operations for health care clinics or centers, in accordance with federal, local, and internal standards, policies, and regulations. Typically includes operations, fiscal management, program planning, and/or external marketing activities. Management levels may include oversight of clinical patient care.
**MINIMUM QUALIFICATIONS**:
- Eleven (11) years of related experience, education/training, OR a Bachelor’s degree in related area plus seven (7) years of related experience/training.
- Experience and proven success in clinic/center management experience, with progressive expertise in practice management, scheduling, customer-service methods, incident reporting, regulatory compliance, accreditation requirements, and information technology
- Experience with quality, patient experience and access management.
**PREFERRED QUALIFICATIONS**:
- Expert knowledge of data management tools such as Tableau, Press Ganey, SharePoint, etc.
- Experience in and knowledge of Primary Care equipment, products, and trends is a plus.
- Private practice and/or academic healthcare setting experience is a plus.
- Previous electronic medical record experience, preferably EPIC.
- Broad range of knowledge in ICD-10 and CPT coding and pricing, and fee schedule principles.
- Knowledge in self-pay collections, third party carrier billing guidelines; commercial insurance/contracts, HMO, PPO, Medicare, Medi-Cal, CHAMPUS-TRICARE, CMS, GHPP, CCS billing.
- Proven ability to organize, manage multiple priorities, and delegate work functions efficiently.
- Project management experience and Lean Training a plus
**SPECIAL CONDITIONS**:
- Pay Transparency Act_
Annual Full Pay Range: $101,200 - $192,200 (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent: $48.47 - $92.05
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
**If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.**
**If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.**
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team
To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more informati
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