See more Collapse

Field Service Technician

1 month ago

Albany, United States NCR Voyix Full time

**TITLE: Customer Engineer I**

**LOCATION: Albany, NY**

**YOU ARE**:
Exceptional at communicating with customers (by maintaining strong relationships, handling problems before they start, and making sure customers have what they need when they need it). In fact, that’s your _**specialty**_. Oh, and you have some great formal training (or considerable experience) in tech systems and know the ins and outs of products like large servers, mainframe computers, and imaging software.

What makes this more exciting? Knowing that it’s all to help make life easier for people all over the world, through more than 550 million transactions every day. Our clients are restaurants, shops, banks, and airports. They come to us for software, hardware, and services. Your skills make sure we can assist them in the ways they need it the most.

**YOU CAN EXPECT TO**:

- Service electromechanical equipment like POS and self-checkout systems within an assigned territory—with the goal of keeping our customers completely assured and satisfied.
- Oversee hardware maintenance, installation, network management, multi-vendor maintenance, and software support.
- Unleash your manual skills on products like peripherals, large system printers, plotters, enterprise level servers, communications equipment, networks, and item processing sorters. We’re talking Ethernet, Token-Ring, StarLAN, NetBIOS, X.25—the whole gamut.
- Build great working relationships among colleagues and customers based on our customer Service Level Agreements (SLAs). When issues come up, your job is to respond them by either handling them, or by pulling in the proper associate, team member, or territory manager who can.
- Perform maintenance repair and system overhauls as a matter of routine (like modular swaps and unit replacements). You’ll surely always be on the lookout for preventative measures you can take to correct any and all technical problems before they happen.
- Capture customer information so that we can complete any invoicing, as well as stay in contact to ensure we’re providing the best possible service.

**PEOPLE DESCRIBE YOU AS**:

- A fantastic communicator who does everything in your power to meet customers’ needs—someone who follows up to make sure you did the work right.
- A stickler for record-keeping. Which comes in handy when you’re asked to log all customer calls and activity, plus track all expenses incurred in the delivery of services (like phone calls or driving).
- Someone looking to tackle an intense but rewarding role. You like responsibility and are outstanding at managing everything from network faults and traffic, to configuration, security, and remote system access.

**YOU HAVE**
- High School Diploma or GED
- PC skills, basic electronic skills, and some specific hardware and operating system familiarity
- Working knowledge of Microsoft Office Suite, Windows XP, and Windows 2000
- Must be authorized to work in the U.S.
- Must have a valid driver's license and driving record that satisfies NCR fleet requirements
- Ability to perform essential functions of the job with or without a reasonable accommodation for a disability or based on religion
- Essential functions of this position include prolonged travel with driving up to approximately 8 hours per day, rotating shifts, carrying and lifting tools and parts weighting up to 50 lbs., and bending, squatting, walking, standing and/or sitting for prolonged periods of time

**Pay and Benefits**:

- Hourly Pay Range: $17.00 to $20.83 depending on location and experience levels
- Overtime available at time and a half
- Benefits:

- 7 paid holidays and 6 paid floating holidays
- Paid vacation - up to 80 hours your first year
- 401K savings and retirement plan
- Company provided business use only vehicle
- Medical insurance available immediately

P.S.:

- A CE I may be dispatched daily on a call-by-call basis. Also, this position conducts work at customer site(s) and local NCR offices.

Pay: $35,000.00 - $45,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- On call
- Overtime
- Rotating shift
- Weekends as needed

Travel requirement:

- Up to 100% travel

Work Location: On the road

We have other current jobs related to this field that you can find below

  • Field Service Technician

    4 weeks ago

    Albany, United States Cummins-Wagner Co Inc Full time

    **Join Our Team of Employee Owners!** **_ Why work for a company, when you can own it?_** - Siewert Equipment, a division of Cummins-Wagner, is seeking a Field Service Technician. Cummins-Wagner Company, Inc. is a leader in the distribution of industrial and mechanical equipment. From our nine (9) office locations, Cummins-Wagner specializes in the sale and...

  • Field Service Technician

    1 month ago

    Albany, United States Cummins-Wagner Co Inc Full time

    Job DescriptionJob DescriptionJoin Our Team of Employee Owners!Why work for a company, when you can own it?Siewert Equipment, a division of Cummins-Wagner, is seeking a Field Service Technician. Cummins-Wagner Company, Inc. is a leader in the distribution of industrial and mechanical equipment. From our nine (9) office locations, Cummins-Wagner specializes...

  • Field Service Technician

    4 weeks ago

    Albany, New York, United States Cummins-Wagner Co., Inc. Full time

    Job Description Job DescriptionJoin Our Team of Employee Owners Why work for a company, when you can own it? Siewert Equipment, a division of Cummins-Wagner, is seeking a Field Service Technician. Cummins-Wagner Company, Inc. is a leader in the distribution of industrial and mechanical equipment. From our nine (9) office locations, Cummins-Wagner specializes...

  • Field Service Technician

    3 weeks ago

    Albany, United States ENV Services Full time

    Job DescriptionJob DescriptionENV Services, Inc. is currently seeking a Field Service Technician in New York and surrounding areas. We are a nationwide company and for over 50 years, ENV Services, Inc has been a nationally respected leader in calibration, certification and decontamination services. We are seeking a Field Service Technician to support service...

  • Field Service Technician

    1 week ago

    New Albany, United States McCoy Construction & Forestry Full time

    McCoy Construction and Forestry is looking for Field Service Technicians in our Louisville, KY dealership. Field Service Technicians are responsible for repairing and maintaining electric, diesel and gasoline industrial, construction and forestry equipment. Join our team as a Field Service Technician: Highly trained and qualified candidates can earn up to...

  • Field Service Technician

    4 weeks ago

    Albany, United States AMS Full time

    Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to...

  • Field Service Technician

    7 days ago

    Albany, United States KellyOCG Full time

    Job DescriptionJob DescriptionField Service Technician located in Albany, NY Responsibilities:Performs on-site service and repair of semiconductor processing equipment Troubleshoots equipment problems ? Maintains records and reports as requiredCoordinates activities with peers, supervisor(s) and customers to minimize equipment downtime and...

  • Field Service Technician I

    1 month ago

    Albany, United States NCR Voyix Full time $19 - $23

    TITLE: Field Service Technician IGRADE: 6 POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY: Position Summary:Are you a Field Technician? Field Engineer? Service Technician? Or do you want to start a career in this field?  Are you tech savvy with a good mechanical aptitude and feel your skills are transferrable? Can you help us to provide best in class...

  • Field Service Engineer II

    1 month ago

    Albany, United States Principal Service Solutions Full time

    Job DescriptionJob DescriptionJoin our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce...

  • Service Technician

    1 month ago

    Albany, United States Dobbs Equipment Full time

    Job DescriptionJob DescriptionJob Title: Service Technician – (Field)Reports To: Service ManagerDepartment: Service, Non-ExemptLocation: AlbanySummary of Primary Functions: Dobbs Equipment is seeking an experienced Field Service Technician. Technicians are responsible for the repair, diagnosis, overhaul, and reconditioning maintenance of customer and...

  • Field Services Technician

    3 weeks ago

    Albany, United States Zones Full time

    Description Position at Zones About Zones Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and...

  • Field Service Technician

    3 weeks ago

    Albany, United States Contractors Sales Co., Inc. Full time

    **Field Service Technician - Heavy Construction Equipment** **Contractors Sales Company, Inc.** is growing! We're the Capital District's premier heavy construction equipment dealership - headquartered in Albany, NY, in business for over 100 years and seeking an experienced Field Service Technician to join our team. We provide our team members **competitive...

  • Field Service Technician

    2 weeks ago

    New Albany, Indiana, 47150, Floyd County, IN, United States McCoy Construction & Forestry Full time

    McCoy Construction and Forestry is looking for Field Service Technicians in our Louisville, KY dealership. Field Service Technicians are responsible for repairing and maintaining electric, diesel and gasoline industrial, construction and forestry equipment. Join our team as a Field Service Technician: Highly trained and qualified candidates can earn up to...

  • Field Technician

    3 weeks ago

    Albany, United States FirstLight Fiber, Inc Full time

    FirstLight is seeking a Field Technician in NY/PA to join our team! General duties include but are not limited to install maintain and repair all aspects of primary backbone electronic network; use Industry standard practices to construct and maintain core electronic networks and supporting central office and point of presence locations supporting the...

  • Service Technician

    1 month ago

    Albany, United States Hobart Service Full time

    Service TechnicianAlbany, GAFull-timeFLSA Status: Non-ExemptCompany Description:Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions.  We have over 1,700 associates nationwide who serve as valued partners to our customers.  Our employees are...

  • Field Service Manager

    1 month ago

    Albany, United States Bishop Lifting Products Inc Full time

    Job DescriptionJob DescriptionOur Mission:Bishop Lifting Products, Inc. is the most trusted name in the lifting world. It has the deep expertise, services, and support to solve both routine and complex lifting challenges. We have the above and below-the-hook inventory customers need when they need it. And we have a culture of service and support that puts...

  • Field Service Manager

    2 weeks ago

    Albany, United States Bishop Lifting Products Inc Full time

    Job DescriptionJob DescriptionOur Mission:Bishop Lifting Products, Inc. is the most trusted name in the lifting world. It has the deep expertise, services, and support to solve both routine and complex lifting challenges. We have the above and below-the-hook inventory customers need when they need it. And we have a culture of service and support that puts...

  • Field Service Engineer

    1 month ago

    Albany, United States PELICAN Full time

    Job DescriptionJob DescriptionDescription:- Shifts: 1st - 3rd shift and/or flexibility needed based on business needs- Relevant Experience: Mechanical aptitude or technical background is a must; minimum 1 year experience- Skills Required: Basic knowledge of hand tools, automotive, electrical and mechanical trouble shooting skills - Veteran Friendly: Military...

  • Field Technician

    1 month ago

    Albany, United States FirstLight Fiber, Inc Full time

    Job DescriptionJob DescriptionAbout Us:FirstLight is a leading telecommunications company with a strong commitment to innovation and excellence. We are dedicated to providing cutting-edge solutions to our customers while fostering a dynamic and inclusive workplace culture. We are seeking a Field Technician in NY/PA to join our team! General duties include...

  • Solar Field Technician

    4 days ago

    Albany, United States QE Solar Full time

    Job DescriptionJob DescriptionAs a Solar Technician at QE Solar, you are responsible for providing ongoing field services support to multiple solar, battery storage (BESS) or other renewable energy systems on a continual/on-demand basis in order to optimize equipment performance, troubleshoot/resolve equipment issues, support emergency repairs and other...