Field Service Technician

2 weeks ago

Albany, United States Cummins-Wagner Co Inc Full time
Job DescriptionJob Description
Join Our Team of Employee OwnersWhy work for a company, when you can own it?Siewert Equipment, a division of Cummins-Wagner, is seeking a Field Service Technician. Cummins-Wagner Company, Inc. is a leader in the distribution of industrial and mechanical equipment. From our nine (9) office locations, Cummins-Wagner specializes in the sale and service of pumps, heat exchangers, boilers, water heaters, cooling towers and air compressors. As an employee-owned company, there is a unique opportunity for growth in a team environment.


Job Title: Field Service Technician
Department: Rochester Service Department
Location: Albany, New York
Reports To: Service Manager

Job Overview:The Service & Repair Technician performs hands-on technical services for a wide variety of pumps, controls and other types of rotating equipment. This position requires a motivated professional with a high degree of technical aptitude to provide both in-shop and field service to support Industrial and Municipal customers throughout upstate NY. Essential characteristics include good communication skills, customer service skills, teamwork, attention to detail, ability to work independently and flexibility for reasonable travel.Our most successful Field Service Technicians:


  • High school education. Mechanical and/or electrical background required
  • Mechanical background required and electrical experience a plus
  • Experience working with residential or municipal customers is a plus
  • Reasonable experience & proficiency with mobile devices and computers
  • Minimum 5 years of pump or other rotating equipment maintenance & repair experience
    preferred
  • Effective verbal & written communication skills
  • Complete company-paid factory training
  • Ability to reach, bend, stoop, and frequently lift up to 50 lbs. unassisted, 100 lbs. assisted
  • Must be able to pass background and reference checks; as well as a drug test
  • Must maintain an active driver’s license with a clean driving record


Scope of Responsibility:


  • Repair, maintenance, and troubleshooting of pumps, blowers, motors, and controls
  • Equipment start-up commissioning and training
  • Prepare and maintain clear and accurate documentation for assigned work
  • Build and maintain positive relationships with customers, coworkers, and suppliers
  • Maintain a safe, organized, clean & resourceful work environment to include the shop, individual work areas, and service vehicle
  • Understand and adhere to all safety-related policies, rules, and guidelines
  • Participate in on-call rotation for after-hours service
  • Frequent day travel throughout upstate NY with some overnight travel required
  • Perform all other duties as assigned

Cummins-Wagner Gives Back to Employees:

  • Employee Stock Ownership Program
  • Bonus Program
  • Tuition and Certification Fee Assistance
  • 401k Match
  • Flexible Spending Account
  • Comprehensive Health Insurance
  • Life Insurance
  • Long-Term Disability Insurance

Our History: Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee Company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the Company's impressive strength. This commitment to customer service allowed the Company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the Company to their employees in 1985. Today, the Company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you *As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the Company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit www.esopassociation.org. Cummins-Wagner Co. Inc. is an Equal Opportunity Employer and does not discriminate based on race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law.Cummins-Wagner Co. Inc. is a 100% Employee-Owned Company.


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