Mobility Assessment Evaluator

4 weeks ago

Orange, United States Medical Transportation Management (MTM) Full time

MTM is growing and hiring Mobility Assessment Evaluator for our Orange County, California location.

**What Will Your Job Look Like?**

**This position will sit in our Orange County, CA office Monday
- Friday.**

**What You’ll Do**:

- Conduct in-person interviews to assess mobility capabilities and review any supplemental information provided
- Determine what functional assessments the applicant will be required to undergo
- Provide written eligibility determination documentation to Client within ADA required and contracted time frame
- Provide further written documentation to Client upon request
- Assist the leadership team in identifying process improvement opportunities
- Conduct functional physical and/or cognitive assessment with applicants that may include:

- Physical Functional Assessment using an outdoor course
- Physical Functional Assessment using an indoor course
- FACTS
- MMSE
- Provide required forms to administrative personnel for data-entry and eligibility letter generation
- Participate in staff meetings with leadership and/or Client
- Participate in community outreach and education as needed
- Participate in initial and on-going training as required by MTM and Client
- Complete all necessary reports, paperwork and maintain on-going applicant tracking logs and reports for MTM and Client
- Input all information into Client software (Trapeze) and other software as appropriate
- Build rapport and communicate effectively with MTM and Client personnel to include administrators, management, support staff and applicant while providing high quality customer service
- Participate in appeals process, upon request
- Maintain a positive attitude when interacting with individuals, support Staff and caregivers
- Work with management and the Client to follow through on service issues, troubleshooting problems, concerns, complaints and training
- Must conform to MTM’s HIPAA standards

**What You’ll need**:

- Bachelor’s degree in Social Services, Rehabilitation, Ancillary Health Care Profession, or a related field
- Willing to accept relevant experience and specialized certifications in lieu of a Bachelor’s degree depending upon contract specifications (Certifications can include: COTA, OT, PT)
- 3+ years of professional experience working with individuals with disabilities
- Experience and knowledge with the Americans with Disabilities Act (ADA) regulations and sensitivity to issues relating to people with disabilities and older adults
- Experience conducting information-gathering relating to ADA Paratransit eligibility
- Related experience with regard to the functional assessment of individuals with disabilities along with experience working with individuals with disabilities

**Even better if you have...**
- Solid interviewing, assessment and observational skills and demonstrated ability to work effectively with a diverse population
- Ability to be trained in administering a standardized evaluation tool and be able to consistently administer and score such a tool according to established protocols
- Ability to clearly communicate their findings and observations on the required database reports and notes, as well as in certification letters
- Intermediate level of proficiency or above with Microsoft Office Suite (Outlook, Word, Excel & PowerPoint)
- Desire to learn additional programs
- Excellent organizational and multi-tasking skills
- Ability to work flexible hours
- Ability to adapt to a rapidly changing environment
- Ability to work under limited supervision
- Ability to make clear and factual observations
- Additional language skills are preferred
- Ability to maintain high level of confidentiality
- Knowledge of the public transportation system & services
- Knowledge of ADA complementary paratransit regulations, including, but not limited to, the regulatory definition of ADA paratransit eligibility
- Ability to work well with the elderly and individuals with disabilities

**What’s in it for you**:

- Health and Life Insurance Plans
- Dental and Vision Plans
- 401(k) with a company match
- Paid Time Off and Holiday Pay
- Maternity/Paternity Leave
- Tuition Reimbursement
- Leadership Mentoring Opportunities

**Hourly Range**:
Hourly Min: $24.00

Hourly Max: $26.00

MTMTRANSIT

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