Remediation Coordinator

2 weeks ago

Frederick, United States Thermo Fisher Scientific Full time

When you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

**How will you make an impact?**:
**Position Summary**:
**What will you do?**:

- Coordinate efforts to cyber incidents caused by external threats that may involve non-standard working hours
- Support various 3rd parties and coordinate efforts for incidents involving Thermo Fisher products, data or employees
- Drive integration with other corporate programs to ensure consistency and alignment with peer support teams within IT.
- Lead small to medium sized projects as directed by leadership
- Be a champion for process and documentation. Develop and document processes to ensure consistent and scalable response operations and ensure continuous improvement to the company’s incident response plan
- Create ready-to-go draft communications and ensure timely reports/updates to leadership during and after an incident
- Partner with leadership to develop KPIs and meaningful metrics across the CIS organization
- Use strong analytical skills to see opportunities for improvement across the organization and partner with the relevant team(s) to drive closure to those opportunities

**Keys to Success**:

- Clear command of the English language
- Experience and competency with Incident Management Programs/Solutions
- Ability to work in a fast-paced, demanding environment
- Excellent organizational skills and strong attention to detail
- Ability to prioritize duties based on shifting demands
- Strong analytical and problem solving skills - PowerBI experience a plus

**Education**:

- Bachelor’s Degree in Information Assurance, Security, Management Information Systems, Risk Management or equivalent work experience acceptable

**Experience**:

- Strong communication skills are a must
- Excellent customer service skills required
- The ability to communicate effectively with a diverse group, executives, managers, and authorities

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

**Accessibility/Disability Access**:

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