Assistant Commissioner for Licensing

1 week ago


Queens, United States NYC Careers Full time

**Assistant Commissioner for Licensing & Standards**:

- Apply**Assistant Commissioner for Licensing & Standards**:

- Agency: TAXI & LIMOUSINE COMMISSION
- Posted on: 05/09/2024- Job type: Full-time

Location

QUEENS
- Title Classification: Exam may be required

Department

Licensing Division Exec Offi
- Salary range: $100,000.00 - $142,000.00- The New York City Taxi and Limousine Commission (TLC) is the City agency responsible for oversight of the for-hire vehicle industries in New York City, including the drivers and owners of yellow medallion taxis, green Boro Taxis, community car services, black cars (include those booked via smartphone app), certain luxury limousines, commuter vans, and paratransit vehicles. These industries serve more than 1,000,000 passengers each day and are a key component of the citys transportation network. Through functions such as driver background checks, vehicle inspections, and driver education, TLC’s role is to promote the highest standards of safety and consumer protection in the industries we regulate.- Specific responsibilities may include but are not limited to:
- Overseeing and being responsible for Units within the Licensing and Standards Division.
- Regularly communicating with customers, industry groups and other stakeholders as necessary.
- Working with senior and operational staff to identify, develop and implement new initiatives to promote streamlined operations and improve customer experience.
- Advising executive staff as needed and participating in high-level project management meetings across divisions to ensure goals and objectives are met.
- Collaborating with Licensing units, other Divisions and agencies as needed.
- Challenging the status quo and driving change to enhance division performance.
- Initiating, coordinating, and managing projects that stem from agency or division initiatives.
- Managing competing priorities consistent with division, agency and citywide objectives.
- Ensuring continuous improvement throughout operational processes using Six Sigma principles and other relevant tools.
- Researching and recommending innovative ways to better serve TLC customers.
- Leading communication of goals and progress between agency leadership and staff.
- Representing the Division and the Agency at inter-governmental and external stakeholder meetings.
- Developing, reporting, and analyzing performance indicators to identify trends, pitfalls needing attention, and opportunities for enhancements.
- Supporting and implementing quality assurance and regulatory compliance efforts.
- Serving as a Division liaison with other agencies concerning requests for information and assessing the viability of such requests.
- Performing special projects as assigned.

Minimum Qualifications1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.

55a ProgramThis position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.- Public Service Loan Forgiveness-
- Residency RequirementNew York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss



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