Experienced Produce Manager- Store 197

2 weeks ago

Scottsdale, United States Albertsons Full time

**Produce Manager**

**DUTIES AND RESPONSIBILITIES**:

- Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly Customer Service.
- Assists customers by making product suggestions.
- Engages in suggestive selling and other sales techniques via telephone, in-store intercom announcements and one-on-one customer interaction.
- Answers and responds to incoming calls appropriately. Receive and appropriately resolves customer complaints and reports to Store Director as needed.
- Plans daily operation, monitors production process following company procedures and profitability.
- Trims, cuts, wraps, trays, displays and waters produce. Builds produce displays, rotates and discards outdated or spoiled product. Ensures cleanliness of work area and department.
- Implements effective promotional and seasonal displays. May be responsible for the operation and maintenance of the Salad Bar (where applicable) and Fresh-Made.
- Ability to follow and maintain department standards and requirements such as Fresh Made and product freshness.
- Monitors employee’ productivity and evaluates overall performance.
- Schedules employees to ensure adequate coverage and service levels.
- Specific knowledge of duties performed by all department employees. Including but not limited to opening and closing duties.
- Schedule, supervise, train, and assign duties to department employees.
- Train employees in store policies, sales and record keeping procedures.
- Identifies and trains employees with high potential for advancement opportunities.
- Working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook.
- Responsible for ensuring proper code dating for all products within the department are being enforced.
- Initiates personnel actions such as pre-employment interviews, transfers, promotions, and disciplinary actions.
- Prepare sales and inventory reports. Physical inventory taken every 4 weeks.
- Controls inventory to ensures adequate product quantity, quality and freshness and maintains inventory levels according to division directives. Stocks and rotates product. Maintains and organizes produce cooler.
- Controls shrink and cost.
- Implements correct product preparation techniques. Uses and operates related equipment such as pallet jack, hand truck, scissors, knives, safety cutters and Sterilox machine.
- Performs receiving duties including breaking downloads, verifying orders using invoices, inspecting quality, reporting shortage, stocking, and rotating product. Adheres to product temperature and storage

guidelines and follows proper packaging techniques. Processes administrative paperwork and maintains accurate department records. - Accurately completes maintains and monitor daily log sheet, Fresh Made Production Chart, sales and labor and other required paperwork and logs.
- Ensures that proper temperature levels for product are maintained. Ensures proper signing of products to include accurate pricing and Country of Origin Labeling (COOL). Complies with retail labeling laws, federal and state regulations, Company, and code dating policies.
- Complies with all workplace safety rules and regulations.
- Ensures safety, cleanliness and sanitation of work area, cooler, equipment, and display area, including code date compliance as required.
- Implements emergency procedures in the event of equipment and computer software malfunctions.
- Operates computer software and electronic ordering devices to order product.
- Attends and participates in sales meetings. Communicates sales goals, department performance and sales opportunities to department employees to ensure positive results.
- Complies with and ensures compliance with company grooming standards and dress code.
- Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity.
- Other necessary and required duties.

**SKILLS AND PHYSICAL REQUIREMENTS**:

- Requires strong communication and interpersonal skills and the ability to maintain professional demeanor regarding customers and co-workers.
- Requires a good understanding of overall company practices and Produce Department policies and procedures.
- Ability to frequently reach, lift and maneuver objects of varying dimensions and weights up to approximately 50 lbs. Bends, stoops and reaches frequently. Pushes and pulls fully loaded hand trucks and pallet jacks. Performs repetitious arm movement to prepare, package and display products.
- Manual dexterity and good eye-hand coordination are necessary. Ability to stand for long periods of time.
- Mental alertness is necessary to ensure safe and accurate completion of work activities. Requires knowledge of basic mathematics and weights and measures. Must have knowledge of product variety, standards, perishability, product handling, sanitation, labeling and department policies and procedures.
- Operates telephone, pallet jack, hand tru

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