Technical Product Manager

2 weeks ago

Austin, United States IBM Full time

Introduction

A career in IBM Software means you'll be part of a team that transforms our customers' challenges into industry-leading solutions.

We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes.

IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.

Your Role and Responsibilities

IBM is seeking a driven and experienced Instana Product Manager specializing in OpenTelemetry and Infrastructure Observability. This role is pivotal in advancing our mission to deliver the foremost observability platform tailored for cloud-native workloads.

In this role you will be responsible for the following:

- Adapting OpenTelemetry Vision: Continuously refine and adapt the OpenTelemetry vision in response to market dynamics and evolving customer needs. Stay abreast of industry trends and technological advancements to drive innovation.
- Go-to-Market Strategy: Develop comprehensive go-to-market materials focusing on our unique value proposition and differentiation in the market. Collaborate with marketing and sales teams to effectively communicate product features and benefits to customers.
- Product Delivery Leadership: You will lead a cross-functional product delivery team comprising designers and engineers. Drive the execution of product initiatives, from ideation to delivery, ensuring alignment with strategic objectives and customer requirements.
- Stakeholder Engagement: Engage with internal stakeholders, including sales, marketing, engineering, and customer support, to gather feedback and insights. You will use this feedback to inform product decisions and prioritize feature development.
- Customer Advocacy: Serve as a champion for our customers, understanding their pain points and requirements. You will advocate for customer-centric solutions and drive initiatives to enhance customer satisfaction and retention.

NAIWD24

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Required Technical and Professional Expertise
- Proven experience in product management, with a focus on Open Telemetry and Infrastructure Observability.
- Deep understanding of observability principles, telemetry data collection, and analysis.
- Strong analytical and problem-solving skills, with the ability to translate customer needs into actionable product requirements.
- Excellent communication and leadership abilities, with a track record of effectively leading cross-functional teams.

Preferred Technical and Professional Expertise
- Product Strategy and Roadmapping: Proven experience in developing product strategies and roadmaps for observability solutions, taking into account market trends, competitive landscape, and customer feedback. Ability to prioritize features and initiatives based on strategic objectives and resource constraints, while maintaining a customer-centric approach.
- Industry Knowledge: Deep understanding of the observability landscape, including emerging trends, evolving customer needs, and competitive dynamics. Experience working with customers in industries such as e-commerce, finance, telecommunications, or healthcare, where observability is mission-critical, would be beneficial.
- Leadership and Influence: Strong leadership skills with the ability to inspire and motivate teams towards a shared vision. Proven ability to influence key stakeholders, including executives, customers, and partners, through effective communication, strategic thinking, and persuasive storytelling.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

Location StatementIBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare ben

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