Food Service Manager

3 weeks ago

Houston, United States Duchesne Academy of the Sacred Heart Inc. Full time

Description:
**Summary**:
The Food Service Manager is responsible for the day-to-day operations of all food service activities on campus to include the dining hall, coffee shop, catering, food trucks and vending. The manager will ensure that the food quality and services are held to a high level of expectation, control costs, resolve issues and/or complaints and manage dining personnel.

**Primary Responsibilities**:

- Manage, coach, and develop staff to achieve goals, to ensure services are delivered at a high level.
- Coordinate staff to ensure adequate coverage for events.
- Develop nutritional programs that foster a learning environment and student engagement.
- Develop menus based upon customer feedback that will foster good eating habits for a diverse community.
- Manage costs within the budget.
- Collaborate with Chef and Director of Operations on developing menus.
- Monitor kitchen practices, food quality and sanitation and initiate corrective actions as required.
- Maintain effective communication with internal teams to ensure that catering events run smoothly.
- Collect feedback to identify areas for improvement to enhance all future dining and food related events on campus.
- Work alongside Director of Operations to manage vendor relationships.
- Other duties as assigned by the Operations Director and Head of School.

**Minimum Education/Prior Experience/Qualifications Required**:

- A bachelor’s degree with experience in Hospitality Management or a related field.
- 5 years’ relevant experience in the food service or hospitality industry.
- Strong customer service and interpersonal skills.
- Basic financial and budgeting skills.

**Requirements**:
**Core Competencies**:

- Strong customer service and interpersonal skills.
- Ability to maintain accurate records.
- Strong written and verbal communication skills.
- Proven organizational, time management, and leadership skills.

**Upon Hiring**
- Successful completion of criminal offender record information and sexual offender registry information checks.
- Complete Food Handlers training/certification within 30 days of employment (valid Texas Certified Food Manager License in lieu of Food Handlers Certificate).
- Successful completion of CMG Safe Environment Training.
- Current CPR certification.

**Physical Demands**:
Frequent pushing, pulling, or lifting 10 or more pounds. Frequent and various back, forth, up, and down movement; ambulate across dining hall and other food service areas to clean tables, benches, utensils, equipment, and appliances. Ability to communicate information so others will understand; follow instructions; determine that areas, equipment, and utensils are sufficiently clean and safe, in compliance with school and state standards; observe small objects up close; remain stationary for long periods of time; tolerate extreme temperatures.

**Essential Expectations**

All faculty and staff members at Duchesne Academy of the Sacred Heart are expected and required to do the following:

- Overtly support and act in accordance with the _Goals and Criteria_ _of the Society of the Sacred Heart_; this expectation includes attendance at and applicable participation in faith-based practices.
- Foster a safe, predictable, and supportive environment.
- Interact with colleagues in a respectful and collegial manner that contributes to a healthy school culture.
- Demonstrate appropriate planning and preparation and fulfill routine responsibilities in a thoughtful and timely manner.
- Uphold professional standards of personal presentation, professional courtesy, discretion, punctuality and attendance at all required meetings and events.
- Appropriately carry out specific duties as determined by the Head of School and/or supervisor.
- Maintain professional credentials and complete required training. Participate in and provide documentation for at least one professional development opportunity per year in addition to those required and provided by the school.
- Respect the confidentiality of the school, its employees, students, and families.
- Comply with the policies and procedures as articulated in the faculty and staff handbook.
- Authentically engage in the school’s self-reflection process that requires written goals and measured progress towards them.

Nothing in this Job Description restricts Duchesne’s right to assign or reassign duties and responsibilities to this position at any time. This position is at will, which means that either the employee or Duchesne may terminate the employment relationship at any time, with or without notice and for any reason or no reason.

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