Program Manager

2 weeks ago

Parsippany, United States IPG Health Full time

**Basic Information**:

- Location
- NJ Parsippany 3 Sylvan Way
- Posted Date
- 27-Apr-2024
- Agency
- Trio
- Department
- Program Management
- Job Number
- 43237
- Job Type
- Regular
- Posting Locations
- United States - Parsippany, New Jersey
- Work Arrangement
- Regular - Hybrid

**Job Description**:
**JOB SUMMARY**
- The Program Manager (PM) will be responsible for planning and executing logistics for professional education speaker programs and activities. Activities may include speaker bureau, advisory board and speaker training type programs. The PM is a customer-facing position that requires excellent customer service skills. The PM works directly with our client’s field force or brand team to manage all logístical aspects of peer-to-peer programs. The PM also works directly with speakers (trained Healthcare Professionals and Key Opinion Leaders) to schedule and coordinate programs. The PM has direct responsibility for managing all assigned programs and collaborating with other team members to ensure seamless coverage. The PM must possess excellent oral and written communication skills and attention to detail.
**ESSENTIAL FUNCTIONS**
- Administrative
Perform basic administrative duties such as data entry, scheduling and coordination of projects
Client Relations
Provide support across internal client teams and vendors
Project Management
Lead and manage day to day projects to ensure smooth delivery of programs and deliverables for specific account teams
Budgeting & Finances
Collaborate with finance and client teams to ensure that projects are delivered on time and within budget
**JOB DUTIES & RESPONSIBILITIES**
- Communicate with field representatives to schedule, confirm, and manage all aspects of individual speaking events in accordance with standard procedures.
- Communicate with HCPs/KOLs speakers to schedule and confirm speaking events, contracts and oversee travel needs and maintain the speaker database portal.
- Research and contract venue for each speaking event, including menu selection, confirmation of meeting room suitability, and negotiating costs (speaker bureau specific)
- Arrange and ensure audio-visual equipment based on program requirements (speaker bureau to arrange directly, or work with meetings management for other program management tasks)
- Process speaker honoraria/fee-for-service and expense payments.
- Manage overall budget for each event
- Database all program information and provide regular reports to the client on program status, program evaluations, financial status, and HCP-spend tracking. Maintain current knowledge of PhRMA code, Sunshine Act and client specific HCP reporting.
- Work closely with other team members to ensure successful program execution.
- Position may require travel to some programs.

EDUCATION
Associates
Bachelor of Arts
Communications or Business-related Field
LICENSES & CERTIFICATIONS
N/A
EXPERIENCE
1 year Related Work Experience (Customer Service, Speaker Bureau, Meetings/Events or Program Management)
KNOWLEDGE & SKILLS
Microsoft Excel
Familiarity to perform basic functions and formulas
WorkFront
Proof HQ
Proficiency in Microsoft PowerPoint to create slides for business needs
COMPETENCIES
Communication

- Organization
Creates clear goals, identifies and finds the resources (e.g. time, people, materials) needed to achieve them, and schedules tasks so that work is completed on time
Accountability
Demonstrates and communicates a high level of ownership and commitment to achieving result; Takes responsibility for one's own actions and decisions, and their consequences
Client Focus
Ability to interact professionally with clients and demonstrates client focused approach to service their needs
Prioritization
Sets and manages priorities judiciously
Salary

$55,000 to $63,300 annually

For U.S. Job Seekers It is the policy of IPG Health and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

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