Customer Service Representative
1 month ago
**PREVIOUS EXPERIENCE REQUIRED**
**Our Culture**:
At All Pets Animal Hospital & 24 Hour Emergency Care, we believe the best way to provide compassionate, quality care to pets is by putting relationships - with our clients, patients, Team Members and community - at the heart of everything we do.
- Our team values a healthy work-life balance
- We are supportive and have great communication skills
- Our team atmosphere is fun, positive & highly motivated
- We love to learn
We're a close knit group of experienced veterinary professionals that pride ourselves on our ability to offer mentorship, support, and a collaborative workplace. In addition to taking care of pets, we also take care of each other. Through day-to-day interactions and organized team-building activities, we create an environment where personal health and well-being is important, and every individual matters.
- Will go above and beyond for every customer
- Be kind, compassionate, and empathetic during all conversations and interactions
- Have excellent typing, grammar & computer skills
- Have the ability to multi-task while keeping a calm demeanor
- Greet and handle all incoming clients and calls
- Will have prior front desk experience in a veterinary and/or medical setting - at least 1 year working in reception
- Flexible schedule, able to work nights, weekends and holidays if needed
- Is ethical, punctual & has excellent time management
- Bonus points if familiar with Avimark
**Our Values**:
The way we approach our work matters. Our core values - do the right thing, fun, wow service, respect, and learning - guide everything we do at All Pets.
Our Hospital & Benefits:
- We are AAHA accredited
- Our facility is VECCS level 2 accredited
- We are Fear Free & Cat Friendly
- Our hospital provides 24/7 on-site emergency care and is well-equipped - we have an endoscope, a complete surgical suite, digital radiography, a water treadmill, a class IV laser, an ultrasound, and a full in house laboratory
- We have been dedicated to providing high quality medicine and world-class customer service since 1990
**When you join our team full time you'll receive**:
- Competitive base salary with bonus potential
- Medical, dental, vision, life insurance - with company contribution HSA account
- 401k with company match
- Generous paid time off for work/life balance
Come do the right thing with us Please call the clinic at 281-392-7387 with any questions or to submit your resume.
Work Remotely
- No
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Holidays
- Night shift
- Weekend availability
Supplemental pay types:
- Bonus pay
**Education**:
- High school or equivalent (required)
**Experience**:
- veterinary receptionist: 2 years (required)
Work Location: One location
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