Operational Resilience Manager, Risk Management
3 weeks ago
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
As a Risk Management - Operational Resilience Risk manager in our Non-Financial Risk Management team, you will have the opportunity to collaborate globally across all business units and corporate functions. We value team players with understanding of Operational Resilience management concepts, strong technical writing and verbal communication skills. You will need strong leadership skills and a deep understanding of the global financial markets, risk standards, and risk governance frameworks and policies. As part of Risk Management, you are at the center of keeping Northern Trust strong and resilient.
The role will involve extensive process redevelopment and redesign, as well as significant stakeholder management and collaboration across locations and functions, as we look to evolve established programs to clearly support business partners in the fulfilment of their risk management obligations while also addressing the existing and imminent cross jurisdictional regulations and regulatory expectations. Therefore, it is essential to be a team player with both strong technical writing and verbal communication skills.
In addition, the Manager will advise senior management on opportunities to enhance the design and operating effectiveness of the internal control environment for Northern Trust’s risk management practices.
The key responsibilities of the role include:
- Work with the Non-Financial Risk function and Operational Resilience stakeholders to develop and maintain policies, standards, guidelines, and procedures, including risk advisory within the Operational Resilience Management Program
- Provide effective review and challenge of business services, value chains, interdependency mapping and test results
- Report on Operational Resilience risks
- Work closely with the Front Office to assess business needs and further develop risk controls to efficiently achieve risk management goals and objectives
- Assist in developing, design, implementation, and support risk management framework, including but not limited to: Risk governance and controls, organization structure, policies, and procedures, three lines of defense, risk measures and metrics (risk appetite and limits, monitoring and escalation)
- Deliver large-scale risk and regulatory change and technical initiatives with a focus on Operational Resilience and related programs
- Identify current state risk management activities and governance structure, assist with formulation of the required/desired state based on regulatory and best practices, conduct gap analysis
- Work alongside internal groups such as Legal Entity Risk Management, Cyber Risk, Privacy, and Enterprise Risk areas as well as Business Units, Compliance, Legal, and Operations on matters related to risk assessments, risk controls, incidents, and change management projects
- Provide support and guidance for audits and regulatory examinations
- Recruit and onboard resources to achieve a fully sustainable target state
- Providing strategic thought leadership in designing and operationalizing the Operational Resilience program
- Maintains familiarization and technical expertise across the firm including organizational structure, personnel, activities and products, new product development, financial performance and risk and problem areas
- Monitor regulatory updates and provide team with guidance on impact of changes in regulatory environment and how to adjust corporate programs to support
- Interacts, partners and presents to Senior and Executive Management to understand the risks/challenges within the business, business changes and other significant events that could significantly affect the firm or adherence to regulatory requirements and risk appetite
- Manages and performs special projects as assigned
- Participates in meetings with business units, Senior, and Executive Management to discuss program implementation and risk insights
- Communicates with partners at all levels, developing and presenting recommendations on operations and controls
- Drive and support change in the Non-Financial Risk team in line with the vision and strategy
- Knowledge of operational resilience concepts, including impact tolerance, service recovery time objectives, value chain mapping, interdependency mapping, testing
- Strong problem-solving skills (e.g., ability to structure ambiguous problems and mobilize diverse teams to solve them
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