Roadside Assistance Technician

1 month ago

Austin, United States 1-800-Battery Full time

**There are many reasons to join our Mobile Roadside Team. You will earn great pay with perks and be well on your way to building a dynamic career with our growing company on your schedule. Either full time or supplemental.**

**About Us**: 1-800-Battery is a leading national mobile service and mobile battery replacement company. We are all about quality products, great service, and helping our customers with local professionals. Our team loves what they do and always makes sure our customers are happy and satisfied.

Join our team of Roadside Assistance Technicians In this exciting job, you will be the hero on the scene. Using our training and bringing our main service of quick battery replacements to all kinds of vehicles, anywhere they are. You may also want to support other roadside services like changing tires, jump-starting cars, unlocking them, and delivering fuel. This job is perfect for someone who really cares about providing excellent service, making customers happy and being rewarded for doing so.

**Responsibilities**:

- Quickly respond to service calls dispatched to you on our app.
- Follow the instructions to solve our customers' problems.
- Check the vehicle’s electrical system before and after installing the battery to make sure everything is working right.
- Install batteries in all types of vehicles, making sure to use the quality products provided.
- Give great customer service, talk clearly to customers about what you are doing, and answer any questions they have.
- Return the core as instructed.

**Requirements**:

- High school diploma or equivalent
- Valid driver's license with a clean driving record
- Must have reliable transportation to transport tools and equipment.
- Experience with automotive repairs and electrical systems preferred
- Ability to lift heavy batteries and equipment
- Strong communication and customer service skills
- Willingness to work flexible hours, including weekends and holidays
- Ability to work independently with mínimal supervision
- Will be a 1099 contractor in an Uber-like manner

**REQUIRED BATTERY REPLACEMENT TOOLS- RATCHET SET, BATTERY TESTER, MEMORY SAVER and JUMP BOX**
- Torx bits and Triple Square Socket, size 10 mm, specifically for European models.
- Safety glasses and work gloves for personal protection.
- Multimeter or voltage tester for electrical diagnostics.
- Battery maintenance tools: terminal cleaner, terminal cleaning tools, and a battery testing and reset tool.
- Car Memory Saver to preserve vehicle electronic settings.

**REQUIRED MOBILE SERVICES EQUIPMENT**:

- A minimum 3.0-ton jack, equipped with either a four-way or sockets ranging from 17mm to 24mm.
- Air compressor, for inflating flat spare tires, particularly for older model cars.
- Jump box with a minimum capacity of 2000amp for emergency starts.
- Lockout tool kits (excluding Slim Jim tools, as they can damage newer vehicles with intricate wiring systems).
- Fuel Storage: A 2-gallon gas can is the minimum requirement; however, a 5-gallon can is preferred. This is particularly important for some trucks, which may require a minimum of 5 gallons of fuel to start.

**Job Type**: Contract

Pay: $20.00 - $35.00 per hour

Schedule:

- Choose your own hours

Supplemental pay types:

- Tips

**Education**:

- High school or equivalent (preferred)

Work Location: In person

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