Bilingual (English/spanish) Legal Intake Specialist

2 weeks ago


New York, United States Manifest Labs Full time

**Bilingual Legal Intake Specialist**

Are you ambitious?

Do you know where you want to get to in your career?

Are you ready for the hustle and scrappiness that coms with building a start-up business?

Then read on.

Manifest Law are looking for an Intake Specialist to join them on their journey as they disrupt the legal industry and build a business which will define the future of legal service around the world. A future that’s transparent, fair and efficient for both lawyers and clients
- You have a minimum of one years intake experience in a legal setting
- You are completely fluent in both English and Spanish
- You are ambitious with your career and know waht you want
- You are a true people person who understands how to build rapport with a diverse audience
- You have an energetic personality and are able to thrive in a fast-paced environment.

**Responsibilities**:

- Handle incoming calls and inquiries from potential clients as the first point of contact for immigration and employment matters
- Conduct initial screening and gather relevant information from prospective clients about their legal matter.
- Act as a gatekeeper, managing the flow of incoming cases and calls to ensure senior staff capacity is utilized effectively. Further, you must be comfortable screening calls and telling people “no.”
- Maintain detailed documentation and case notes in the firm's intake system.
- Exhibit an energetic, driven and entrepreneurial approach to maximising potential client conversions.
- Demonstrate the ability to engage clients, build rapport and handle high call volumes efficiently.
- Stay up-to-date on the firm's service offerings to accurately assess case fit.
- Collaborate with Attorneys to help them work on analyzing case files, writing letters, and communicating with clients.
- Collaborate cross-functionally with attorneys and the intake team for seamless case handling.

**Benefits**:

- $60-80K per year
- Performance bonus
- Stock options in a technology startup powering a law firm
- Medical insurance (medical, dental, visual)
- Laptop and other necessary equipment

Pay: $60,000.00 - $80,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday

Application Question(s):

- Are you completely fluent in English & Spanish?
- Have you spent at least one year working in a law firm?

**Experience**:

- Intake: 1 year (required)

Ability to Commute:

- New York, NY 10001 (required)

Work Location: In person



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