Field Service Technician

3 weeks ago

East Brunswick, United States HomeSmiles North Brunswick Full time

**Benefits**:

- Career Advancement Opportunities
- Paid Sick Days
- Competitive salary
- Free uniforms
- Training & development
- Paid time off

**Benefits/Perks**
- Paid Sick Days
- Competitive Pay
- Career Advancement Opportunities

**Company Overview**
HomeSmiles is the one-stop shop for safe and healthy property maintenance solutions. Our 18-point approach protects clients and their investments from dangerous conditions, unexpected and costly repairs.

**Job Summary**
A successful **Field Service Technician** is expected to visit properties, perform interior and exterior property maintenance. You should have excellent customer service skills, troubleshooting skills, field experience, and the ability to adapt to a changing work schedule. A top-level Lead Service Technician efficiently manages all service calls, providing high-quality service and maintenance for any job size. Customer interaction is a major part of this job, as a result, Customer service and Customer satisfaction are key for a successful client visit.

**Responsibilities**
- Respond to customer service calls and field dispatches.
- Meet with the client, greet them and explain the services you will be providing.
- Perform needed and requested property maintenance services
- Conduct routine equipment servicing out in the field.
- Inspect and troubleshoot equipment failures.
- Test equipment and install as needed.
- Provide preventive equipment maintenance.
- Provide technical training to others.
- Maintain equipment stock in the company vehicle.
- Complete job reports.

**Qualifications**
- High school diploma or GED.
- Ability to travel and work according to a changing schedule
- Mechanical and electrical skills.
- Excellent time management and problem solving skills.
- Good communication and training skills.
- Solid customer service attitude and strong work ethic
- Able to stand on your feet for long periods of time
- Able to work in all weather conditions
- Physically fit and able to work with heavy equipment

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